2-8 Service Manual
7100-XXX
User attendance messages
Message Description Action
Paper Empty
(Load Tray - Paper Size, Load
Tray 1 Paper Size, Load Tray 2
Paper Size, Load Tray Paper)
The upper or lower paper
tray is empty or the media
in the trays is inconsistent.
Fill up the paper tray(s) or replace the media with
the correct type. If the problem persists, see
“Tray empty service check” on page 2-29.
Paper Change
Load Paper <Type, Size>
Media size and type
mismatch.
• Check the media size.
• Check the media size setting in the cassette.
• Check to make sure the media setting on the
printer and drive match the media in the
cassette.
Paper Error
Media type mismatch. Load the paper tray with the correct media type.
Tray (1, 2) Missing The upper or lower tray is
missing.
install the upper or lower tray. If the problem
persists, see “Paper tray missing service
check” on page 2-30.
Toner Low (C,M,Y,K) The toner is low in the
cartridge indicated.
See “Toner low/empty service check” on
page 2-31.
C/M/Y/K Toner Empty
Replace Toner C/M/Y/K
The specific toner
cartridge needs to be
replaced. in most cases,
only one of the letters
CYMK will appear.
install the appropriate toner cartridge. If problem
persists, see “Toner low/empty service check”
on page 2-31.
Waste Pack Full The waste toner bottle is
full or not installed.
install the waste toner bottle or replace the full
waste toner bottle. If problem persists, see
“Waste toner bottle service check” on
page 2-31.
OPC Exhausted
Replace OPC Belt
Replace with a new OPC
unit.
See “Photodeveloper cartridge removal” on
page 4-8.
OPC Belt Life
Replace OPC Belt
Replace with a new OPC
unit.
See “Photodeveloper cartridge removal” on
page 4-8.
Fuser Life
Replace Fuser
Replace with a new fuser
unit.
See “Fuser assembly removal” on page 4-6.
TR Belt Life
Replace Transfer Belt
Replace with a new
transfer belt unit.
See “Transfer belt unit removal” on page 4-5.
Missing
install Fuser Unit
The fuser is not installed. If fuser is installed, remove it and reinstall. If
problem persists, check the cable that connects
engine controller board connector FUCN and
fuser. If the cable is bad, replace the cable.
Otherwise, replace the engine controller board.
See “Engine controller board removal” on
page 4-34.
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