Cartridges may have
tape on them
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1
2
3 Reinsert the print cartridges.
Received fax has poor print quality
Review checklist for
sender
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line
connection.
• Increase the fax scan resolution.
Check ink Check the ink levels and install a new print cartridge if necessary.
Decrease the
transmission speed
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Fax Setup appears.
4 Press .
5 Press or repeatedly until Dialing and Sending appears.
6 Press .
7 Press or repeatedly until Max Send Speed appears.
8 Press .
9 Press or to select a lower transmission speed.
10 Press to save the setting.
11 Resend the fax.
12 If the problem persists, repeat step 1 through step 11 to resend the fax at successively
lower transmission speeds.
Note: 2400 bps is the lowest transmission speed.
Notes:
• The lower the transmission speed, the longer it will take your fax to print.
• This solution will reduce the speed for future faxes until you reset the transmission
speed.
Troubleshooting
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