Diagnostic information 2-65
7562
82 Waste Toner Missing • Insert the waste toner box.
• Check the cable in connector JBUMP1on the system board for defects and proper
connection. If the cable wiring or the cable connection is defective, replace the bump
multipurpose feeder/duplex motor assembly. If the cable in JBUMP1 connector is
damaged on the system board, replace the system board. See “System board removal”
on page 4-150.
• Check the aligner shaft and the mechanical system for binds.
• Replace the bump multipurpose feeder/duplex motor assembly.
• If the problem persists, replace the system board. See “System board removal” on
page 4-150.
82.41 If you continuously get this error, then the problem is aligner motor error. Go to “147.xx—
Staging motor error service check” on page 2-95.
83.xx Transfer Module
Life Warning
• Select Continue to clear the message and continue printing.
• Order a replacement transfer module. When print quality is reduced, install the new
transfer module using the instruction sheet that comes with the replacement transfer
module.
• If the problem persists, replace the system board. See “System board removal” on
page 4-150.
83.xx Replace Transfer
Module
• Replace the transfer module using the instruction sheet that comes with the replacement
transfer module. See “ITU assembly removal” on page 4-72.
• If the problem persists, replace the system board. See “System board removal” on
page 4-150.
84.11 <color> PC Unit
Life Warning
• Select Ignore to clear the message and continue printing.
• Order the specified photoconductor unit. When print quality is reduced, install the new
specified photoconductor unit using the instruction sheet that comes with the replacement
specified photoconductor unit.
• If the problem persists, replace the system board. See “System board removal” on
page 4-150.
84 Replace <color> PC
Unit
• Replace the specified photoconductor unit using the instruction sheet that comes with the
replacement specified photoconductor unit.
• If the problem persists, replace the system board. See “System board removal” on
page 4-150.
84 <color> PC Unit
Missing
• Scroll down the operator panel to see if the printer is showing that all four of the PC units
are missing. If so, check the HVPS cable between the system board and the HVPS.
Ensure that the cable is not plugged in backwards on the HVPS. Disconnect and
reconnect the cable to make sure there is good contact.
• Insert or reinstall the specified print cartridge.
• Check the high voltage cartridge contacts path.
• If the contacts are good, replace the HVPS. See “High-voltage power supply (HVPS)
board removal” on page 4-67.
• If the problem persists, replace the system board. See “System board removal” on
page 4-150.
Error code Action
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