Diagnostic information 2-117
7562
241.03, 242.03, 243.03, 244.03, 242.05, 243.05, 244.05, 245.05—Paper jam (550-sheet/
2000-sheet input option) service check
5
For 550-sheet input option:
Replace the controller card assembly. See
“550-sheet tray controller card assembly
removal” on page 4-241.
For 2000-sheet input option:
Replace the controller card assembly. See
“2000-sheet high-capacity feeder
controller card assembly removal” on
page 4-260.
Does the problem persists?
For 550-sheet input option:
Replace the 550-sheet
drawer assembly. See
“550-sheet drawer
assembly removal” on
page 4-239.
For 2000-sheet input
option: Replace the 2000-
sheet drawer assembly.
Problem solved.
Step Questions / actions Yes No
1 Check for any obstruction on the paper path.
Is the paper path free of obstruction?
Go to step 2. Clear paper path for
obstructions.
2
1. Check if the jam clearance cover can
close properly.
2. Check if jam clearance cover friction lock
is not retracted.
Does the jam clearance cover close
properly?
Go to step 3. For 550-sheet input option:
Replace the 550-sheet
drawer assembly. See
“550-sheet drawer
assembly removal” on
page 4-239.
For 2000-sheet input
option: Replace the 2000-
sheet jam clearance cover.
See “2000-sheet high-
capacity feeder jam
clearance cover removal”
on page 4-268.
Step Questions / actions Yes No
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