Diagnostic information 2-57
7562
Media damage (using ADF)
Step Check Yes No
1 Properly load document into the ADF unit assembly and
ensure all guides are set correctly.
Re-print the defective image.
Does the error continue?
Go to step 2. Problem solved.
2
Check for obstructions in the area of the media feed
path in the ADF.
Is the media feed path free from any obstructions?
Go to step 3. Remove
obstructions.
3
Is the ADF left cover assembly properly and evenly
closed?
Go to step 4. Open then
properly close
the ADF left
cover assembly.
4
Check the ADF/pick roll assembly for damage and
wear.
Is the ADF feed/pick roll assembly free from
damage and wear?
Go to step 5. Replace the ADF
feed/pick roll
assembly.
Go to “ADF
feed/pick roll
assembly
removal” on
page 4-183.
5
Check the ADF separator roll.
Is the separator roll free from damage and wear?
Go to step 6. Replace the
separator roll.
Go to “ADF
separator roll
removal” on
page 4-194.
6
Check the ADF controller card assembly.
Replace the ADF controller card assembly.
Go to “ADF controller card removal” on page 4-174.
Perform a print test using the ADF.
Does the error continue?
Replace the
system card
assembly.
Go to “System
board removal”
on page 4-150.
Problem solved.