Lexmark X850E - Page 135

Diagnostic information 2-37
7500-XXX
995.00
Service
finisher NV
Finisher NVM R/W failure A read/write error occurred on the NVM of the
finisher controller card assembly.
Refer to the Options Service Manual.
996.00
Service wrong
finisher
Finisher type failure An incorrect type of finisher is connected.
Refer to the Options Service Manual.
997.00
Service wrong
duplex
Duplex controller card
assembly type failure
A duplex controller card assembly of a different
specification is installed.
Go to “997.00 Duplex controller card assembly
type failure” on page 2-179.
999.00
Service
finisher error
Finisher engine/RIP
functional failure
The engine reported a finisher failure that the RIP
card assembly did not recognize.
Refer to the Options Service Manual.
Check tray 1
guides
Tray 1 media size failure. Although tray 1 is in the printer, the media size is not
detected correctly.
Go to “Tray 1 media size failure” on page 2-197.
Check tray 1
or 2
orientation or
guides
Paper is installed (short
edge) in the media paper tray.
This error occurs when short edge printing is
disabled, and the paper in the tray is not installed
long edge. (Letter A4)
Go to “Paper is installed (short edge) in the
media paper tray” on page 2-186.
Check tray 1
or tray 2
orientation or
guides
Media size mismatch in
width.
The media width is incorrect.
Go to “Media size mismatch in width” on
page 2-182.
Check tray 2
guides
Tray 2 media size failure. Although tray 2 is in the printer, the media size is not
detected correctly.
Go to “Tray 2 media size failure” on page 2-198.
Check tray 3
or check tray
4 orientation
or guides
Media size mismatch in
width.
The media width is incorrect.
Go to “Media size mismatch in width” on
page 2-183.
Close cover F Bridge unit cover is open. The bridge unit assembly cover is open.
Refer to the Options Service Manual.
Close cover K HCF top door open The tray 5 HCF top door is open.
Refer to the Options Service Manual.
Close door A Printer left door open. The printer left door assembly is open.
Go to “Printer left door open” on page 2-189.
Close door B Printer left lower door open. The printer left lower door assembly is open.
Go to “Printer left lower door open” on
page 2-190.
Close door C 2TM/TTM left door assembly
open
The 2TM/TTM door is open.
TTM equipped machines, go to
“2TM/TTM left door
assembly open” on page 2-180.
2TM equipped machines, refer to the Options
Service Manual.
Error code or
message
Error contents Description/Action