Diagnostic information 2-147
7500-XXX
847.00 Modem failure
5 Place an undamaged document in the ADF, and perform a
ADF test.
Does the error remain?
Replace the
scanner
controller card
assembly.
Go to “Scanner
controller card
assembly
removal” on
page 4-143.
Go to step 6.
Step Check Yes No
1 Confirm the configuration ID is set correctly.
Is the configuration ID set correctly?
Go to step 2. Set the
configuration ID
correctly.
Go to
“Configuration
ID” on
page 3-20.
2 Check the fax interface card assembly (modem) connection.
Is the fax interface card assembly (modem) connected
properly?
Replace the fax
interface card
assembly
(modem) and
properly set
configuration ID.
Go to “Fax
interface card
assembly
removal” on
page 4-129.
Go to
“Configuration
ID” on
page 3-20.
Replace the
connection.
3 Perform a POR.
Does the error remain when the power is turned off/on again?
Replace the RIP
card assembly.
Go to “RIP card
assembly
removal” on
page 4-128.
Problem solved.
Step Check Yes No