2-198 MFP Service Manual
7500-XXX
Tray 2 media size failure
Tray 1 media size mismatch in length
Step Check Yes No
1 Check the media.
Is media loaded, in media tray 2, properly?
Pull out media tray 2 to visually check it.
Go to step 2. Load media
properly.
2 Check the media.
Are the front media tray guide assembly, rear media tray
guide, and media tray end guide of media tray 2 set
correctly?
Pull out media tray 2 to visually check it.
Go to step 3. Set the guides
properly.
3 Check the tray 2 switch (media size) 2 for proper
installation.
Pull out media tray 2 to visually check it.
Is the above switch installed properly?
Go to step 4. Install the tray 2
switch (media
size) correctly.
4 Check the tray 2 switch (media size) connection.
Is the tray 2 switch (media size) properly connected?
Replace the switch
(media size).
“Switch (media
size) removal” on
page 4-19.
Replace the
connection.
5 Perform a print test.
Does the error continue?
Replace the
printer engine card
assembly.
Go to “Printer
engine card
assembly
removal” on
page 4-117.
Problem solved.
Step Check Yes No
1 Check the media.
Pull out media tray 1 to visually check it.
Is media properly loaded in media tray 1?
Go to step 2. Load media
properly.
2 Check the media.
Pull out media tray 1 to visually check it.
Are the front media tray guide assembly, rear media tray
guide, and media tray end guide of media tray 1 set
correctly?
Go to step 3. Set the guides
properly.
3 Check the switch (media size) in media tray 1 for proper
installation.
Pull out media tray 1 to visually check it
Is the switch (media size) in media tray 1 installed correctly?
Go to step 4. Install the switch
(media size) for
media tray 1
correctly.
4 Check the switch (media size) in tray 1 connection.
Is the switch (media size) in tray 1 properly connected?
Replace the switch
(media size).
Replace the
connection.