2-100 Service Manual
7541-03x
Paper in ADF size service check
Step Action and questions Yes No
1 Check the sensors (ADF long, width 1,and width 2) for
proper operation.
1. Enter the Diagnostics Menu.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Observe the line “sensor (ADF long, width 1,and
width 2)”
Does the display on the operator panel, change every
time the sensing area of the above sensor is
interrupted or blocked?
Go to step 7. Go to step2.
2
Check the ADF paper width sensor and ADF paper
length sensors for dirt or debris. Are the sensors clear?
Go to step 4. Go to step 3.
3
Clear the sensors of dirt and debris. Did this fix the
problem?
Problem resolved Go to step 4.
4
Check the sensors for proper connection to J3 on the
ADF relay card. Are they properly connected?
Go to step 6. Go to step 5.
5
Reconnect the cables. Did this fix the problem? Problem resolved Go to step 6.
6
Check pin 4 on J3 for +5V and pin 5 for ground. Are
they present?
Go to step 8. Go to step 7.
7
Replace the ADF relay card. Did this fix the problem Problem resolved Go to step 8.
8
Replace the ADF paper size sensors. Did this fix the
problem?
Problem resolved Consult your
second level of
support.