Lexmark X925 7541-03 series - Carriage Home; Pick Roll Failed to Engage

Diagnostic information 2-59
7541-03x
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843.00 Carriage Home
843.03 Pick roll failed to engage
Step Questions/actions Yes No
1 POR the device.Did the error re-occur? Go to step 2. Problem resolved
2
Check all the connections from the ICC card to the
CCD carriage, and RIP board to ICC card. Are the
cables properly connected?
Go to step 3. Go to step 4.
3
Properly connect all the cables. Did this fix the issue? Problem resolved Go to step 4.
4
POR the machine into diagnostics mode and perform
the scanner sensor test. Is the home position sensor
displaying a 1?
Go to step. Go to step 5.
5
Is there any damage to the flag that actuates the home
sensor?
Go to step 6. Go to step 7.
6
Replace the flatbed unit. Did this fix the issue? Problem resolved Go to step 9.
7
Replace the ICC card. Did this fix the issue? Problem resolved Go to step 8.
8
Replace the CCD. Did this fix the issue? Problem resolved Go to step 9.
9
Replace the RIP board. Did this fix the issue? Problem resolved Contact your
second level
support.
Step Questions/actions Yes No
1 Remove the ADF pick roll assembly. Make sure the
gears and all the parts move without any resistance.
Do all the parts move freely?
Go to step 3. Go to step 2.
2
Replace the ADF pick roll assembly.
Did this fix the problem?
Problem resolved Go to step 3.
3
Check all the connections on the ADF relay card for
proper connectivity.
Are the cables properly connected?
Go to step 5. Go to step 4.
4
Reconnect the cables on the ADF relay card.
Did this fix the problem?
Problem resolved Go to step 5.