2-60 Service Manual
7541-03x
844.00 Lamp failure (Front side)
849.01 Device had modem installed, but config ID indicates it should not
Uninstall the modem
849.10 Device had HD installed, but config ID indicates it should not
Uninstall the hard drive.
Steps before starting the 9yy service checks
Before starting the service checks in this section, you will need to retrieve certain information. This will aid your
next level of support in diagnosing the problem before replacing the controller board.
5
Check the ADF cable for proper connectivity to the
ADF relay card and the controller board.
Are the connections secure?
Go to step 6. Go to step 7.
6
Properly connect the ADF cable to the ADF relay card
and the controller board.
Did this fix the issue?
Problem resolved Go to step 7.
7
Replace the ADF paper path sensors.
Did this fix the problem?
Problem resolved Go to step 8.
8
Replace the ADF cable.
Did this fix the problem?
Problem resolved Go to step 9.
9
Replace the controller board.
Did this fix the problem?
Problem resolved Contact your next
level of support.
Step Questions/actions Yes No
1 Check the FFC ribbon cable connecting the RIP board
to the ICC board on the flatbed for proper connectivity.
Is it properly connected?
Go to step 3. Go to step 2.
2
Re-connect the cable. Did this fix the problem? Problem resolved Go to step 3.
3
Check the 8 pin and 30 pin cables on the CCD for
proper connectivity. Are they properly connected?
Go to step 5. Go to step 4.
4
Connect the cables properly. Did this fix the issue? Problem resolved Go to step 5.
5
Replace the CCD. Did this fix the problem? Problem resolved Go to step 6
6
Replace the ICC board. Did this fix the problem? Problem resolved Go to step 7.
7
Replace the RIP board. Did this fix the problem? Problem resolved Contact your
second level
support.
Step Questions/actions Yes No
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