Diagnostic information 2-251
7510
Media damage
Step Check Yes No
1 Check printer installation placement.
Check the installation surface for irregularities.
Check for missing printer foot.
Is the setup surface normal?
Go to step 2. Correct the
installation
placement.
2
Check the media feed.
Remove the media tray assembly.
Properly load media in the media tray assembly.
Properly install the media tray assembly in the printer.
Re-print the defective image.
Does the error continue?
Go to step 3. Problem solved.
3
Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
Go to step 4. Problem solved.
4
Check the 2nd transfer roll assembly for contamination
and wear.
Is the 2nd transfer roll assembly free of excess wear
and contamination?
Go to step 5. Replace the 2nd
transfer roll
assembly.
Go to “2nd
transfer roll
assembly
removal” on
page 4-45.
5
Check the registration/transport roll assembly.
Are all drive rolls on the registration/transport roll
assembly free of contamination, wear and damage?
Go to step 6. Replace
registration/
transport roll
assembly.
Go to
“Registration /
transport roll
assembly
removal” on
page 4-46.
Leading edge
Trailing edge
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