Introduction
T
o ensure that your vehicle receives first-quality ser-
vice and factory-authorized parts, Lexus recommends
having maintenance performed by an authorized
Lexus dealership. To locate your nearest authorized
Lexus dealership, contact Lexus Customer Satisfaction
at (800) 255-3987 or visit www.lexus.com.
Lexus dealership technicians are experts in the mainte-
nance and repair of Lexus vehicles. They stay current
on the latest service information through Lexus
technical bulletins, service publications and training
courses. Many are also certified through the Lexus
Commitment to Perfection Certification Program,
which requires specialized, state-of-the-art training
as well as rigorous exams through both Lexus and the
National Institute for Automotive Service Excellence.
Additionally, when you have your vehicle serviced at a
Lexus dealership, your service information is recorded
in the Lexus National Service History database. This
is the first database of its kind in the automotive
industry. It can be accessed by any Lexus dealership
in the U.S. — a great convenience if you relocate or
need to have your vehicle serviced while traveling.
You can be confident you’re getting the best possible
service for your vehicle when you take it to a Lexus
dealership. Don’t trust your investment to anything
less than a team of Lexus specialists.
L EXUS D EALERSHIP S ERVICE
40
Maintenance and repairs not performed by an
authorized Lexus dealership should be performed
by a qualified technician following procedures in
Lexus service and repair publications.
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