■ Calling and r
eceiving calls
Symptom Possible reason Solution
Cannot make or re-
ceiv
e calls
Outside the service
area
Move the vehicle into to a service
coverage area.
Call restriction (dial
lock) is turned on for
the cellular phone.
Turn off call restriction (dial lock) for
the cellular phone.
■ Contacts
Symptom Possible reason Solution
Cannot transfer or
au
tomatically transfer
contact data
The cellular phone pro-
file does not suppor
t
transferring contact da-
ta.
For a list of specific devices which
operation has been confirmed on
multimedia system, check with your
Lexus dealer or the following web-
site: https://lexusconnectedtechno-
logysupport.com/
[Sync contacts] in the
Bluetooth
®
settings on
the multimedia system
is set to off.
Set [Sync contacts] in the Blue-
tooth
®
settings on the multimedia
system to on.
The cellular phone is
w
aiting for approval to
transfer contacts.
Select the contacts transfer approval
button on the cellular phone.
An approval confirma-
tion scr
een is displayed
on the cellular phone
The cellular phone is
not set to always allow.
Set the cellular phone to always al-
low.
The contact data is reg-
istered elsewhere
The contacts are not
registered to the cellu-
lar phone.
Please register the contacts to the
cellular phone.
■ When using the Bluetooth
®
message function
Symptom Possible reason Solution
New message notifica-
tions are not displayed.
Set [D
o not disturb] on
multimedia system to
ON.
Set [Do not disturb] on multimedia
system to OFF.
6-1. Precautions when using hands-free calls
181
6
Hands-free calls
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