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7-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emer gency
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the all wheels
may be locked due to the parking lock.
Contact your Lexus dealer or com-
mercial towing service.
There is a malfunction in the shift
control system. (P.206, 623)
There is a malfunction in the immo-
bilizer system. (P.72)
There is a malfunction in the smart
access system with push-button
start. (P.644)
The 12-volt battery is discharged.
(P.646)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
Observe the following precautions.
Failure to do so may result in death or
serious injury.