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LG 55UN6950 User Manual

LG 55UN6950
67 pages
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P/NO : MFL71703814 (2104-REV02)
CHASSIS : UAX3E
MODEL : 55UN6950/6951ZUA
55UN6900/7000PUB/55UN7100PUA
55UN6955ZUF
LED TV
SERVICE MANUAL
CAUTION
BEFORE SERVICING THE CHASSIS, READ THE SAFETY PRECAUTIONS IN THIS MANUAL.
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means),
publication, modification, copying or transmission of this Service Manual is STRICTLY PROHIBITED unless you
have obtained the prior written consent of the LG Electronics entity from which you received this Service Manual.
The material covered by this prohibition includes, without limitation, any text, graphics or logos in this Service
Manual.
Copyright © 2021 LG Electronics Inc. All rights reserved. Only training and service purposes.
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LG 55UN6950 Specifications

General IconGeneral
Screen Size55 inches
Display TypeLED
Resolution3840 x 2160 (4K UHD)
Smart TVYes
Operating SystemwebOS
HDMI Ports3
USB Ports2
Refresh Rate60Hz
Wi-FiYes
EthernetYes
BluetoothYes
Audio Output20W
HDR SupportHDR10, HLG
Voice ControlYes

Summary

SAFETY PRECAUTIONS

SERVICING PRECAUTIONS

Component Repair Procedures

BLOCK DIAGRAM

TROUBLE SHOOTING GUIDE

A. Video Error Troubleshooting

No Video/Normal Audio

Troubleshooting steps for issues where the TV displays no video or normal audio.

No Video/No Audio

Troubleshooting steps for issues where the TV displays no video and no audio.

Picture Broken/Freezing

Troubleshooting steps for issues with broken or freezing video on the TV screen.

Color Error

Troubleshooting steps for issues related to incorrect or distorted colors on the TV screen.

Bars/Image Issues

Troubleshooting for vertical/horizontal bars, residual images, light spots, or external device color errors.

B. Power Error Troubleshooting

No Power

Troubleshooting steps for when the TV does not turn on or show any power indication.

Auto Power Issues

Troubleshooting for issues where the TV turns off unexpectedly or cycles power automatically.

C. Audio Error Troubleshooting

No Audio/Normal Video

Troubleshooting steps for when the TV has no audio but normal video display.

Discontinued Audio/Noise

Troubleshooting steps for audio issues like discontinuation, noise, or poor signal quality.

D. Function Error Troubleshooting

Remote Control Operation

Steps to check and resolve issues with the TV's remote control functionality.

MR20 (Magic Remote) Operation

Troubleshooting steps for the MR20 magic remote control's operation and connectivity.

Wifi Operating Checking

Procedure to diagnose and resolve issues related to the TV's Wi-Fi connectivity.

External Device Recognition

Troubleshooting steps for when the TV fails to recognize connected external devices.

E. Noise Troubleshooting

F. Exterior Defect Troubleshooting

Video Error: No Video/Normal Audio - LCD Backlight Check

Visual Inspection of Backlight

Procedure to check the LCD backlight for video issues using naked eye inspection.

Video Error: No Video/Normal Audio - White Balance Check

Service Mode White Balance Adjustment

Steps to check and adjust white balance settings using the service remote for optimal color temperature.

Video Error: Video Error/Lag/Stop - Tuner Signal Check

Tuner Input Signal Strength Test

Method to check tuner input signal strength and quality using diagnostics menu.

Video Error: Video Error/Lag/Stop - Version Check

Software Version and Remote Check

Procedure to check software version and remote control settings via the INSTART menu.

Video Error: Video Error/Lag/Stop - Tuner Part Check

Tuner Component and Voltage Check

Guide to checking tuner components and performing voltage measurements on the main board.

Video Error: Vertical/Horizontal Bars - Connection Diagram

External Input Connection and Signal Check

Illustrates connection points for external inputs and checking screen condition by signal.

Video Error: Color Error - Link Cable Check

Link Cable Reconnection and Contact Check

Procedure to check the contact condition of the Link Cable (Vx1/EPI) for color issues.

Power Error: No Power - Indicator Check

Power Error: No Power - Voltage Check

Power Error: Auto Power Issues - Mode Check

Audio Error: No Audio/Normal Video - Menu Check

Audio Error: No Audio/Normal Video - Voltage/Speaker Check

Function Error: Remote Control - IR/Eye Sensor Check

Function Error: Remote Control - Wifi/BT Check

Function Error: Remote Control - Service Access

Function Error: Remote Control - Button Definitions

Function Error: Remote Control - Service Functions

Function Error: Post-Board Replacement Checks

Function Error: Test Patterns

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