LG 65UB9500 - Page 50

Troubleshooting
Network
Problems
Depending upon
the
version
of
the
software, icon position can
be
changed.
1 Press
the~/'\@>
(Home)
button
to
access
the
Smarthome menu. Select
Q
(Settings) and press
(JD
Wheel
(OK).
2
Select
8
(Advanced) and press
(JD
Wheel
(OK).
0
3
Select
the
Network
fl
Wired Connection
(Ethernet) or Wi-Fi
Connection
fl
Advanced
Settings.
D
NETWORK
CJ
WI-FI
~
ill
r-•-•~·1-
I
~
~
®
(
,,
)
t-+
®
lit
..
.
Ap
il
D
n~l
I·""'~
c
-
"
p
.,
0
0
I
Z.d
arxed
W1"'til~
Follow
the
instructions below
that
match
to
your
network
status.
Check
the
TV
or
the
AP (Router).
II
x@x(§x@
When X appears next
to
TV:
0
Check
the connection status
of
the
TV,
AP (Router) and cable modem.
8 Power
off
and power on
in
the
following order;
(1st)
the
cable modem,
wait
for
the
cable modem
to
reset,
(2nd)
the
AP
(Router),
wait
for
the
AP
(Router)
to
reset and
(3rd)
the
TV.
@)If
you are using a static
IP.
enter
the
IP
directly.
0
Contact
Internet service provider
or
AP
(Router)
manufacturer.
Check
the
AP (Router)
or
consult your
Internet
service provider.
Iii
~
x@)x@
When X appears next
to
Gateway:
O
Unplug
the
power cord
of
the
AP (Router)
or
cable
modem,
wait
1
0
seconds. Reapply power.
8 Initialize (Reset)
the
AP (Router)
or
cable modem.
@)
Contact
Internet
service provider
or
AP
(Router) manufacturer.
-
•
DNS
x@
When X appears next
to
DNS:
O Unplug
the
power cord
of
the
cable modem
or
the
AP
(Router),
wait
1
0
seconds. Reapply power.
8
After
the
cable modem
or
AP (Router) has
initialized (Reset),
try
to
reconnect.
@)Check
that
the MAC
address
of
the TV/AP (Router)
is registered
with
your
Internet service provider.
(The
MAC
address displayed on
the
right pane
of
the
network
status
window
should
be
registered
with
your
Internet service provider.)
0
Check
the
AP
(Router) manufacturer's website
to
make sure your
router
has
the
latest firmware
version installed.