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TROUBLESHOOTING
Odour
Performing an Emergency Water Evacuation and Opening the
Locked Door
When the appliance is running, any power cut or when the programme is not yet complete, the door will
remain locked.
1
Unplug the appliance.
2
Drain the water following the instructions given in the "Cleaning the Drain Pump Filter".
Wrinkling Appliance is overloaded.
• The appliance can be fully loaded, but the drum should not be tightly
packed with items. The door of the appliance should be closed easily.
Hot and cold water supply hoses are reversed.
• Hot water rinse can set wrinkles in garments. Check the supply hose
connections.
Spin speed may be too high.
• Set the spin speed to suit the garment type.
Symptoms Possible Cause & Solution
Musty or mildewy
odour in appliance
Odours can occur if the drain hose is not properly installed, causing
siphoning (water flowing back inside of the appliance).
• When installing the drain hose, make sure that it does not get kinked or
blocked.
If the detergent dispenser is not cleaned regularly, odours can occur
from mold or foreign substances.
• Remove and clean the detergent dispenser, especially the top and bottom
of the dispenser’s opening.
Symptoms Possible Cause & Solution
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