38
SMART FUNCTIONS
time to register or installation may
fail.
2
Turn off the
Mobile data
or
Cellular
Data
on your smartphone.
3
Connect your smartphone to the
wireless router.
• To verify the Wi-Fi connection, check
that
f
icon on the control panel is lit.
•
The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
f
requency, contact your Internet
service provider or refer to
your
wireless router manua
l.
•
LG ThinQ
is not responsible for any
net
work connection problems or an
y
fau
lts, malfunctions, or errors ca
used
by n
etwork connection.
•
If the appliance is having tro
uble
connecting to the Wi-Fi network, it may
be too far from the router. Purchase a
Wi-Fi repeater (range extender) to
i
mprove the Wi-Fi signal strength.
•
The Wi-Fi connection may not conn
ect
or may be interrupted because of the
home netwo
rk environment.
• The network connection may not work
properly depending on the Internet
service provider.
• The surrounding wireless environment
can make the wireless network se
rvice
run slow
ly.
• The appliance cannot be registered
due to problems with the wireless
signal transmission. Unplug th
e
appl
iance and wait about a minut
e
befo
re trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
excepti
on to it.
•
The wireless network name (SSID)
should be a combination of English
letters
and numbers. (Do no
t use
special characters.)
•
Smartphone user interface (UI) ma
y
vary de
pending on the mobile
operating syst
em (OS) and the
ma
nufacturer.
• If the security protocol of the router i
s
set to
WEP
, you may fail to set up the
netw
ork. Please change it to o
ther
security protocols (
WPA2
is
recommended
) and regi
ster the
product again.
Installing the LG ThinQ
Application
Search for the
LG ThinQ
application
from the Google Play Store or Apple App
Store on a smartphone. Follow
instructions to download and install the
application.
Activating Network Connection
1
Run the
LG ThinQ
application.
global_main.book.book Page 38 Monday, August 17, 2020 11:16 AM
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