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LG GHX-308A/616 User Manual

LG GHX-308A/616
109 pages
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HYBRID KEY TELEPHONE
SYSTEM
INSTALLATION AND
PROGRAMMING MANUAL
MODEL : GHX
-
308A/616
LG Electronics Inc.

Table of Contents

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LG GHX-308A/616 Specifications

General IconGeneral
Maximum CO lines3
Maximum Extensions8
Caller IDYes
Call WaitingYes
RedialYes
Weight1.2 kg
Ringer Volume ControlYes
Handset Volume ControlYes

Summary

SECTION 1. INTRODUCTION

PURPOSE

Provides information to configure, install, operate, and maintain the GHX-308A Hybrid Key Telephone System.

REGULATORY INFORMATION

Details telco notification, incidence of harm, changes in service, maintenance, compliance, and hearing aid compatibility.

SECTION 2. GENERAL DESCRIPTION

INTRODUCTION

Describes the GHX-308A Hybrid Key Telephone System for small businesses, supporting 3 CO lines & 8 extensions.

SYSTEM DESCRIPTION

Explains the microprocessor-controlled switching system, its components, and support for key/single line telephones.

SYSTEM CAPACITY

Details the system's configuration for outside/internal lines and other system sources like intercom channels.

SYSTEM SPECIFICATION

Outlines electrical, environmental, and dialing specifications for the telephone system.

EQUIPMENT DESCRIPTION

Describes the Key Service Unit (KSU) and optional Multi Function Unit (MFU).

KEY TELEPHONES & TERMINALS

Lists the available series of electronic terminals compatible with the GHX-308A system.

SECTION 3. INSTALLATION

SITE PLANNING

Guides the selection of an acceptable site for common equipment (KSUs, boards, etc.), considering various factors.

VERIFY ON-SITE EQUIPMENT

Instructions to verify required equipment is on-site and undamaged before proceeding with installation.

KSU MOUNTING

Provides instructions and considerations for mounting the Key Service Unit (KSU) securely to a wall.

POWER VOLTAGE SELECTION

Explains how to select the system's power voltage (110VAC or 220VAC) and adjust the transformer connector.

KSU GROUNDING

Details the requirement for a good ground connection to the KSU for proper operation and safety.

POWER LINE SURGE PROTECTION

Recommends equipping the system with a power-line transient surge protection device to prevent damage.

UNCOVERING THE KSU

Illustrates the inside of the KSU and points out key components and connectors for reference.

MULTI FUNCTION UNIT(MFU) INSTALLATION

Provides steps for installing the optional Multi Function Unit (MFU) onto the MBU and programming it.

CO/PABX CONNECTIONS

Explains how CO/PABX lines are connected to the system's terminals on the MDF.

KEY TELEPHONE/SLT CONNECTIONS

Details the connection procedure for Key Telephones and Single Line Telephones (SLTs) to the system.

POWER FAILURE TRANSFER CONNECTION

Describes how CO/PABX lines can be automatically transferred to SLTs during a commercial power failure.

PHONE BOX CONNECTION

Explains how to connect a Phone Box for announcements, intercom calls, and signaling to the system.

LOUD BELL CONTROL CONNECTION

Details how to connect a loud ringing device using the system's relay contact closure for signaling.

EXTERNAL PAGING CONNECTION

Explains how to connect external paging amplifier equipment for external paging from any telephone.

BACKGROUND MUSIC AND MUSIC ON HOLD

Describes connecting internal or external music sources for background music and music on hold features.

HEADSET INSTALLATION

Provides instructions for modifying a key telephone to support an external headset via an adapter.

BATTERY INSTALLATION

Details the requirements and considerations for providing a separate external 24 Volt DC battery package for backup.

MEMORY BACK-UP SWITCH

Explains how to use the memory back-up switch to protect user database during power failure.

SECTION 4. FEATURE DESCRIPTION

NUMBERING PLAN

Details the numbering plan for GHX-308A and GHX-616, including feature codes and station assignments.

SYSTEM FEATURES

Covers various system features such as authorization codes, account codes, and alarm functions.

ATTENDANT

Attendant Disable Outgoing CO Line Access

Allows the attendant to dial a code to disable CO lines from external dialing, affecting all stations.

Attendant Override

Enables the attendant to interrupt stations in DND mode by dialing the Call Wait code.

Attendant Recall

Handles recalls for unattended or disconnected calls, routing them to the attendant if not answered.

Attendant SMDR Operation (GHX-616 only)

Allows attendant station to display or erase SMDR data on a station basis.

AUTOMATIC PAUSE INSERTION WITH SPEED DIAL

AUTOMATIC PAUSE INSERTION WITH SPEED DIAL

Inserts a pause automatically after a flash command or PBX access code before speed dial numbers.

AUTOMATIC PRIVACY

Provides call privacy automatically, with options to disable it and allow other stations to join conversations.

AUTOMATIC SELECTION

AUTOMATIC SELECTION

Allows users to select CO line, intercom station, or speed dial and enter dialing mode without lifting handset.

AUTO FAX TRANSFER

Classifies incoming calls via CO line as automatic FAX by detecting tone and transferring to a Fax machine.

BACKGROUND MUSIC

Enables station users to receive music via speakers from internal or external sources.

CALL BACK

CALL BACK

Allows users to leave a CALL BACK request on busy stations for automatic callback.

CALL FORWARD

Allows station users to forward intercom calls and incoming CO lines to another station.

CALL PARK

CALL PARK

Allows CO lines to be placed in parking locations and retrieved by any station with direct appearance.

CALL TRANSFER

CALL TRANSFER

Enables transferring CO lines between stations, supporting screened or unscreened transfers.

CALL WAIT

CALL WAIT

Alerts a busy party to a waiting CO line with a muted ring and flashing HOLD button.

CO LINE ACCESS

Allows stations to be programmed with access or denial to specific CO line groups.

CO RING ASSIGNMENT

Assigns CO lines to ring at individual stations based on Day/Night mode programming.

CO RING DETECT

CO RING DETECT

Adjusts the ringing signal detection duration for CO lines to match ringing circuitry.

CONFERENCE

Supports internal, add-on, multi-line, and unsupervised conferences between stations.

DIAL SENDING

DIAL SENDING

Programs CO lines for DTMF or dial pulse signaling, with programmable dialing speed and ratio.

DIALING PRIVILEGES (Class of Service)

Provides toll or dialing restrictions via Class of Service (COS) assignments for stations.

DIFFERENTIAL RING FREQUENCY SELECTION

DIFFERENTIAL RING FREQUENCY SELECTION

Allows keyset users to program ringing signal frequency to distinguish ringing telephones.

DISA (Direct Inward System Access) (Only GHX-616)

Enables outside callers to access CO lines and internal stations directly without an attendant.

DO NOT DISTURB

DO NOT DISTURB

Eliminates incoming rings and announcements on a keyset, allowing outgoing calls.

DOOR OPEN CONTROL

DOOR OPEN CONTROL

Allows privileged stations to activate a door open feature via system programming.

DSS/DLS BOX (GHX-616)

Details the installation and programming of DSS/DLS boxes for the GHX-616 system.

EXECUTIVE/SECRETARY TRANSFER

EXECUTIVE/SECRETARY TRANSFER

Routes calls to a secretary when the executive is busy or in DND.

FLASH

Allows users to terminate calls or transfer them behind PBX without hanging up the handset.

FLASH WITH SPEED DIAL

FLASH WITH SPEED DIAL

Programs a flash function within a speed dial number, inserting a pause before dial digits.

FLEXIBLE BUTTON ASSIGNMENT

Enables individual programming of buttons on key stations for features, speed dial, or line access.

FLEXIBLE STATION NUMBER

Allows allocation of station intercom numbers within a range for call procedures and administration.

HOLD

HOLD

Manages call holding preferences (system vs. exclusive) and recall timers.

HOT LINE

HOT LINE

Activates a pre-assigned feature automatically when a station takes no action after going off-hook.

HUNT GROUPS

Arranges stations into up to eight hunt groups for sequential searching of idle stations.

Incoming CO ring assignment to Hunt Group ( GHX-616 )

Incoming CO ring assignment to Hunt Group ( GHX-616 )

Assigns incoming CO line rings to Hunt Groups, allowing rings in day, night, or either mode.

INTERCOM SIGNALING SELECT

Allows users to control the intercom call receiving method (Tone, Privacy, Hands-free).

LOOP BUTTON

LOOP BUTTON

Used primarily to receive transferred CO lines that do not appear directly on a station.

LOUD BELL CONTROL

Connects relay-controlled contacts to a loud ringing device for station signaling.

MESSAGE DISPLAY

Allows custom or pre-selected messages to be displayed on the LCD of the calling station.

MESSAGE WAIT

MESSAGE WAIT

Leaves message indications on unattended or DND stations, with timed tone reminders.

MONITOR MODE (GROUP LISTENING)

MONITOR MODE (GROUP LISTENING)

Allows conversation audio to be heard through the keyset speaker by pressing the MON button.

MUSIC ON HOLD

Provides music to lines on hold and background music using internal or external sources.

MUTE

Blocks voice transmission during a conversation by pressing the MUTE button.

NAME DISPLAY

Allows programming a phone to display user names instead of station numbers on the LCD.

NIGHT TRANSFER

NIGHT TRANSFER

Places the system into night service, allowing designated stations to ring at night.

ON-HOOK DIALING

Enables key station users to place calls without lifting the handset.

OVERRIDE

Allows privileged keyset users to override CO lines or intercoms for conversation access.

PAGE

PAGE

Covers paging features, including access restriction and Meet Me Page functionality.

PAUSE TIMER

PAUSE TIMER

Controls the length of timed pauses in digit sending for speed dialing.

PBX DIAL CODES

Allows programming of PBX access codes for toll restriction and extension dialing.

PHONE BOX

Connects a phone box for announcements, intercom calls, and signaling to the system.

PICKUP

PICKUP

Enables direct and group call pickup for intercom or CO line calls ringing on unattended stations.

POOL BUTTON (CO GROUP BUTTON)

Accesses CO lines not appearing on a station for outgoing calls, seizing idle lines from allowed groups.

QUEUING

Places stations in queue when CO lines are busy, signaling availability and managing dropped stations.

REDIAL

REDIAL

Supports Dial Memo, Last Number Redial, Save Number Redial, and Automatic Call Number Redial features.

Automatic Call Number Redial (GHX-616 only)

Automatic Call Number Redial (GHX-616 only)

Allows stations to automatically redial busy numbers or unanswered calls on outgoing lines.

RINGING LINE PREFERENCE

Allows answering assigned ringing CO lines by lifting handset or pressing the MON button.

SPEED DIAL

Provides station and system speed dial capabilities for programming and dialing numbers.

TIME DISPLAY

TIME DISPLAY

Displays system date and time on key telephones, with attendant or programming station input.

UNIVERSAL NIGHT ANSWER (UNA)

UNIVERSAL NIGHT ANSWER (UNA)

Allows SLT or Keyset to answer incoming calls on UNA-marked CO lines in night service.

VERSION DISPLAY

Displays the software version by dialing a specific code at the station with LCD.

3 MINUTE WARNING

Provides a periodic warning signal every 3 minutes during CO line conversations.

SECTION 5. SYSTEM PROGRAMMING

5.1 PROGRAM CODES LIST

Lists program codes, button entries, functions, parameter ranges, and default values for system programming.

5.2 INTRODUCTION

Explains how programming is done at station 100 using key telephones and display features.

5.3 PROGRAM MODE ENTRY

Details the procedure to enter program mode, including required connections and initial setup.

5.4 INITIALIZATION

Describes how to initialize the system to default values or after database corruption.

5.5 SYSTEM PARAMETER PROGRAMMING

SYSTEM HOLD RECALL TIMER (FLASH 01)

Sets the time for a call on system hold to recall the originating station or attendant.

EXCLUSIVE HOLD RECALL TIMER (FLASH 02)

Sets the time for a call on exclusive hold to recall the originating station or attendant.

TRANSFER RECALL TIMER (FLASH 03)

Sets the time for a transferred call to ring at the receiving station before recalling the transferor.

PRESET FORWARD TIMER (FLASH 04)

Determines how long a CO line rings before being forwarded to a predetermined station.

PAUSE TIMER (FLASH 05)

Sets the length of timed pauses in digit sending for speed dialing or automatic commands.

CALL PARK RECALL TIMER (FLASH 06)

Sets the time for a parked call to recall the station that parked it.

CONFERENCE TIMER (FLASH 07)

Sets the duration for an unsupervised multi-line conference after the initiator exits.

MESSAGE WAIT REMINDER TONE TIMER (FLASH 08)

Sets the interval for repeated reminder tones for stations with message waiting.

CO RING DETECT TIMER (FLASH 10)

Controls the time necessary to detect a CO line ringing into the system.

HOLD PREFERENCE (FLASH 11)

Sets whether system or exclusive hold is the primary hold option.

AUTOMATIC PRIVACY (FLASH 12)

Provides automatic call privacy, with options to disable it and enable privacy warning tone.

ATENDANT CALL CODE (0) (FLASH 13)

Determines if the Attendant Call code is set to "0" or "9".

INCOMING CO TOLL RESTRICTION (FLASH 14)

Governs station toll restriction for incoming CO lines based on Class of Service (COS).

ATTENDANT STATION ASSIGNMENT (FLASH 15)

Identifies a station as the attendant for line recall and attendant features.

LOUD BELL CONTROL (FLASH 16)

Allows assignment of two stations to Loud Bell Control for external ringing via contact closure.

PBX ACCESS CODES (FLASH 17)

Programs five 1 or 2-digit PBX access codes for toll restriction and extension dialing.

EXECUTIVE/SECRETARY TRANSFER (FLASH 18)

Routes calls to a secretary when the executive is busy or in DND.

HUNT GROUP (FLASH 19)

Arranges stations into hunt groups for sequential call distribution.

SMDR (FLASH 20) (GHX-616 only)

Provides call details for incoming and outgoing calls when a printer is connected.

PBX CALLING SIGNAL (FLASH 21) ( GHX-308A)

Selects the ring type (single or continuous) for extensions called by PBX.

ALARM DETECTION & SIGNALING (FLASH 21) ( GHX-616)

Signals external alarm conditions to programmed stations using continuous or single tone.

PAGE WARNING TONE (FLASH 22)

Selects whether to provide a page warning tone after a user dials a page code.

PROGRAM CONTROL RELAY (FLASH 23)

Selects the usage of control relays for Loud Bell, Door Open, External Page, or External MOH.

PHONE BOX CALL TIMER (FLASH 25)

Determines the duration of ringing when a phone box user presses the CALL button.

RECALL TO ALL STATION (FLASH 27) (GHX-616)

Enables or disables recall rings to all stations for received recall rings.

SETTING TIME AND DATE (FLASH 28)

Allows programming the system date and time via the attendant or programming station.

GROUP LISTENING (FLASH 29)

Enables users to listen to conversations via the keyset speaker by pressing the MON button.

CO LINE PROGRAMMING (FLASH 30)

Configures features and services for each CO line individually, including DTMF/PULSE and UNA.

PAGE A

Controls station abilities for making pages, setting DND, system speed dial, headset, and other features.

PAGE B

Configures station ID, COS, pickup groups, preset forward, and CO group access for stations.

HOOK FLASH TIMER (FLASH 31)

Sets the time duration for a hook switch press to be considered a Flash signal for SLTs.

ATTENDANT RECALL TIMER (FLASH 33)

Sets the recall time for the attendant when calls are on hold, transferred, or parked.

INCOMING CO RING ASSIGNMENT TO HUNT GROUP (FLASH 34) (GHX-616 )

Assigns incoming CO line rings to Hunt Groups, allowing rings in day, night, or either mode.

RING TYPE SELECTION (FLASH 35)

Selects the type of rings (intercom and CO rings) for stations using LED ON/OFF states.

FLEXIBLE STATION NUMBERING (FLASH 36)

Allows allocation of station intercom numbers within a range for call procedures and administration.

METHOD OF SEIZING CO LINE (FLASH 37)

Selects between Last CO choice or Circle CO choice for accessing CO lines.

AUTO-REDIAL TIMER (FLASH 38) (GHX-616)

Sets the time interval between automatic redial attempts for busy or unanswered calls.

MULTI-LINE CONFERENCE (FLASH 39)

Allows multi-line conferences with CO lines and internal parties, supporting unsupervised exits.

STATION PROGRAMMING - (I) (FLASH 40)

Configures station features like PAGE, DND, SYS SP DIAL, HEADSET, etc.

GRP PICK-UP

Assigns stations into pickup groups for direct or group call pickup.

PAGE ZONE

Assigns stations to zones for receiving pages, controlling which pages stations receive.

PRESET FWD

Programs incoming CO lines to forward to a preset station if unanswered after a set period.

CO GRP ACCESS

Allows stations to access specific CO line groups or all groups.

CO BTN ASSIGN

Assigns buttons to be CO lines, including flexible button programming for various functions.

STATION ATTRIBUTES

Configures station features like PAGE, DND, SYS SPD, HEADSET, etc., via program buttons.

OFF-NET FORWARD CO TO CO (FLAHS 41) ( GHX-616 )

Allows forwarding incoming CO lines to outside destinations.

CALL METERING UNIT (FLASH 42) (GHX-616)

Selects SMDR printout format, enabling call metering (CMU) or account code instead.

PRESELECTED MESSAGE SELECTION (FLASH 43) ( GHX-616 )

Selects pre-selected message types for display on the LCD of the calling station.

CALL FORWARD NO ANSWER TIMER (FLASH 44) (GHX-616)

Sets the time before a no-answer call is transferred to a predetermined station.

PREVENT ILLEGAL DIAL (FLASH 45)

Prevents illegal dialing by storing and forwarding CO calls when set to "YES".

CO DIAL WAITING TIMER (FLASH 46)

Determines the time to assign DTMF receiver for disallowed dial checking on SLTs.

ATTENDANT CALL CODE(0) SELECTION (FLASH 47)

Determines whether the Attendant Call code is set to "0" or "9".

SMDR TIMER (FLASH 48)

Sets the amount of toll-free time for CO calls, preventing SMDR printout for toll-free calls.

HOOK SWITCH DEBOUNCE TIME (FLASH 49)

Sets the amount of on-hook time required for a hook flash signal on SLTs.

EXCEPTION TABLES PROGRAMMING (FLASH 50)

Programs exception tables (Allow/Deny) to support different toll plans and restrictions.

MUSIC SOURCE CONTROL (FLASH 51) (GHX-616)

Determines the music source for lines on hold (Internal, External, VAU).

STATION PROGRAMMING - (II) (FLASH 52)

Configures station features like PAGE, DND, SYS SPD, HEADSET, etc., via program buttons.

OVERRIDE

Enables privileged stations to override CO lines or intercoms for conversation access.

BGM

Allows privileged users to hear background music (BGM) by dialing a specific code.

OFF-NET

Allows privileged users to transfer calls to CO lines.

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