WARRANTY
This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.
DEALER'S NAME & ADDRESS
TEL.
Customer’s Signature Dealer’s Signature
CUSTOMER'S NAME & ADDRESS
TEL.
CUSTOMER'S COPY
MODEL No. : DATE OF PURCHASE :
UNIT SERIAL No. :
Warranty is not applicable in any of the following cases :
1.The warranty card is not completed properly at the time of purchase. 2. The completed warranty card is not presented to
authorized service personnel at the time of service of the product. 3. The product is not operated according to instructions given
in the Operating Instruction Booklet. 4. Defects are caused by improper or reckless use, which shall be determined by the
company personnel. 5. Any repair work is carried out by persons other than authorized service personnel. 6. Defects are
caused by due to causes beyond control like lightening, abnormal voltage, acts of God or while in transit to service center or
purchaser's residence. 7. The warranty is not valid in case, the serial number is deleted, defected or altered. 8. Damage to the
product or any part/s due to transportation or shifting is not covered by warranty. 9. a) This warranty will automatically terminate
on the expiry of the warranty period of 12 months, even if the Refrigerator may not be in use for any time during the warranty
period for any reason. b) The warranty on compressor will automatically terminate on expiry of 4 or 9* (Selected Model) years
(after 1 year warranty period) even if the Refrigerator may not be in use for any time during the said period for any reason. 10.
Only courts in state of Delhi and places where LGEIL has it's branch office shall have the jurisdiction for settling any claims,
disputes arising under the warranty. 11) Compressor, Evaporator & Condensers will not be covered under warranty in case use
of knife or sharp instrument to remove the ice trays or Ice from the freezer or to remove the frost mechanically.
The LG Refrigerator comes with 1 + 4 or 9* (selected model) year warranty, from the date of purchase, that comprises of a 1 year
warranty on all Parts (except Light Bulb, Consumables, Loose Plastic Parts, Glass) in the first year and thereafter a 4 or 9* (selected
model) year Additional warranty on the compressor, from the date of purchase of the product, provided always that the warranty card
bears the rubber stamp, date and signature of our Authorised Dealer.
4 OR 9* (SELECTED MODEL) YEAR ADDITIONAL WARRANTY ON COMPRESSOR
The 4 or 9* (selected model) year warranty on Compressor will continue even after the expiry of 1 year period from the date of purchase.
This warranty cover Compressor only. Gas/Gas Charging will be charged to the customer. Gas charging is included only when compressor
is defective & inoperative. During the additional warranty period, it does not cover any part such as condenser, freezer, capillary, suction
line, overload protector, relay, thermostat etc.. Standard visiting charges will be applicable within the municipal limit of town where LG
Electronics India Pvt. Ltd. (LGEIL) has it's Authorized Service centre, Service outside municipal limit will attract to and fro traveling, other
incidental expenses in addition to standard visiting charges, as prevailing from time to time. During the warranty period, only the parts
replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.
TERMS & CONDITIONS
1. The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.
2. Repairs & replacements will be carried out by the dealer from whom the product has been purchased, or through the Authorized
Service Centers of LGEIL. In case the customer shifts the place of residence during warranty period, it is advised to contact Authorized
Service Centre directly or call our help line.
3. Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized help lines are attached.
4. For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center, it is responsibility of the purchaser
to contact the nearest authorized service center and bring the unit to the authorized service center at its own cost and risk. All
expenses incurred in collecting the units or parts thereof from the company's authorized service center, as well as expenses incurred
with deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be borne by the customer. Local
Charges for transportation and handling charges may vary from location to location. Customers are advised to verify before. In case
the customer desires to bring the unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences.
5. The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service
center.
6. Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/parts in the unit due to dust
accumulation on portions of the unit, general explanations/returning, are not to be considered as defects.
7. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the
unexpired period of the warranty. LGEIL may use parts that are new or refurbished and equivalent to new in performance and reliability.
Replacement of parts would be purely at the discretion of LGEIL alone. In case the replacement of the entire unit is being made,
(subject to the sole discretion of LG), the same model shall be replaced and in the event such model has been discontinued, it shall be
replaced with the model of price equivalent at the time of purchase.
8. In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse detected/ by the Authorized
Service Center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on a
chargeable basis only.
9. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of
any defect in the Refrigerator. The company's obligation under this warranty shall be limited to repair or providing replacement of
defective parts only under the warranty period.
10. The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion, in the
event of a defect being noticed in the equipment during warranty period.
11. While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that the company is
under no obligation to do so in a specified period of time.
12. Warranty does not cover accessories external to the equipment supplied by the dealer.
13. If any coloured internal or external components are replaced, there will be commitment to ensure that the shades match with the
original or other components. The replaced shades, patterns, tints may vary from the customer's unit due to continuous usage of the
unit. Any matching components changed at customer's request will be on chargeable basis except the component which actually
needed.
To Next Page
Loading...
Need help?
General
