LG GSLV91MBAC - Smart Diagnosis; Using LG Thinq to Diagnose Issues; Using Audible Diagnosis to Diagnose Issues

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Smart Diagnosis
Smart Diagnosis
Use this feature to help you diagnose and solve problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence, the service may not operate due
to external factors such as, but not limited to, Wi-Fi unavailability, Wi-Fi
disconnection, local app store policy, or app unavailability.
• The feature may be subject to change without prior notice and may have a different
form depending on where you are located.
Using LG ThinQ to
Diagnose Issues
If you experience a problem with your
Wi-Fi equipped appliance, it can transmit
troubleshooting data to a smartphone
using the
LG ThinQ application.
• Launch the
LG ThinQ application and
select the
Smart Diagnosis feature in
the menu. Follow the instructions
provided in the
LG ThinQ application.
Using Audible Diagnosis to
Diagnose Issues
*1 This control panel is only available on
some models.
Follow the instructions below to use the
audible diagnosis method.
• Launch the
LG ThinQ application and
select the
Smart Diagnosis feature in
the menu. Follow the instructions for
audible diagnosis provided in the
LG
ThinQ
application.
Type A
*1
1 Open the fridge door.
2 Press the Lock button to activate the
lock function.
• If the display has been locked for
over 5 minutes, you must
deactivate the lock and then
reactivate it.
3 Hold the phone on the upper right
speaker hole.
4 Press and hold the Freezer button for
three seconds or longer while
holding your phone to the speaker
until the data transfer is complete.