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Before Calling for Service
Parts & Features
Frost has formed
in the freezer
compartment.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Frost or
condensation has
formed inside or
outside the
appliance.
Did you open and close the appliance door frequently or
is the appliance door improperly closed?
• Frosts or condensation can form if the outside air
penetrates inside the appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if
the installation area is too humid or on a humid day such as
a rainy day. Wipe off any moisture with a dry cloth.
The side or front
of the appliance is
warm.
There are anti condensation pipes fitted to these areas of
the appliance to reduce condensation forming from
around the door area.
• The heat releasing pipe to prevent condensation is installed
on the front and side of the appliance. You may feel it
particularly hot right after the appliance is installed or
during the summer. You can be assured that this is not a
problem and is quite normal.
There is water
inside or outside
of the appliance.
Is there water leakage around the appliance?
• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a
broken or dropped container.
Symptoms Possible Cause & Solution
The appliance
door is not closed
tightly.
Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly.
Were the shelves properly assembled?
• Refit the shelves if needed.
Symptoms Possible Cause & Solution
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