Message Possible causes
Possible Corrective
measures
Phone cannot
be switched
on
On/Off key pressed too briefly Press On/Off key for at least two
seconds.
Battery empty Charge battery. Check charging
indicator in the display.
Battery contacts dirty Clean contacts.
Charging
error
Battery totally empty
Charge battery.
Temperature out of range
Make sure the ambient temperature
is right, wait for a while, and then
charge again.
Contact problem
Check power supply and connection
to the phone. Check the battery
contacts, clean them if necessary.
No mains voltage
Plug in to a different socket or check
voltage.
Charger defective
If the charger does not warm up,
replace it.
Wrong charger
Only use original LG accessories.
Battery defective
Replace battery.
❏ Troubleshooting
Message Possible causes
Possible Corrective
measures
Phone loses
network
Signal too weak
Reconnection to another service
provider is automatic.
Number not
permitted
The Fixed dial number function is on. Check settings.
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