3. CIC_FAQ
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Copyright © 2012 LG Electronics. Inc. All right reserved.
Only for training and service purposes
LGE Internal Use Only
Question Answer
How to Factorey reset?
# Factory reset means the phone will be
recovred to factory shipment status. Installed
application, PIM data by user will be erased after
doing factory reset.
[How to do]
From Homescreen->Menu->Setting->Privacy -
>Factory Data Reser->Reset Phone->Erase every
thing
How to recognize the mass storage(SD card)
when connecting Phone with Laptop by USB
data cable?
Menu -> Settings -> SD card & phone storage ->
check “Mass storage only”
How to do calibration for touch window?
It’s not supported.
# Pls, refer to the below tip.
Touch Calibration is only applied to the model
which has resistive touch LCD.
-> Thunder model (Vs660,p-500 etc) with
capacitive is no need for Touch Calibration.
therefore, Touch Calibration is not supportive.
Exchange manager can do remote factory reset
in case that he lost the phone.
It will be possible to do factory reset If you have
a Exchange account and you tried to log in MS
exchange via phone.
# Currently, TMUS & ORG SW version are not
supportive.
[How to do]
1. First, You should have a authority of Exchange
Server administrator.
2. and then, you can make a factory reset
remotely via OWA(Outlook Web Access)
- “Mobile Device” -> Select the device from the
device list -> Select “Device Remove”
How to calibrate for Compass?
The customer should have to do calibration for
digital compass.
[How to do]
After executng the compass application, move
the phone as the shape of “∞” for 2~3 seconds.
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