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TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
Please check the following before you contact the service center. If the problem persists, contact your local
service center.
• Some functions may not be supported, depending on the model.
Self-Diagnosis Function
This appliance has a built-in
Self-Diagnosis
function. If an error occurs, the LED of the indoor unit will flash
in 2-second intervals. If this occurs, contact your local dealer or service centre.
Operation
Symptoms Possible Cause & Solution
The appliance does not
work normally.
Burning smell and strange sounds are coming from the appliance.
• Turn off the appliance, switch off or disconnect the power supply, and
contact a service centre.
Water leaks from the indoor unit even when the humidity level is low.
• Turn off the appliance, switch off or disconnect the power supply, and
contact a service centre.
The power cable is damaged or it is generating excessive heat.
• Turn off the appliance, switch off or disconnect the power supply, and
contact a service centre.
A switch, a circuit breaker (safety, ground) or a fuse is not operating
properly.
Has the fuse blown or has the circuit breaker been tripped?
• Turn off the appliance, switch off or disconnect the power supply, and
contact a service centre.
The appliance generates an error code from its self-diagnosis.
• Turn off the appliance, switch off or disconnect the power supply, and
contact a service centre.
The fan speed cannot
be adjusted.
The Jet mode or Auto Operation mode is selected.
• In some operating modes, you cannot adjust the fan speed. Select an
operating mode in which you can adjust the fan speed.