195
FAQ
Category Sub-Category Question Answer
Phone
Function
Unlock
Pattern
What should I do if I forgot
the Unlock Pattern and
I didn’t create a Google
Account on the phone?
Without entering the Unlock Pattern, you
will not be able to access your phone.
Caution: If you perform a factory reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a factory reset.
How to perform a factory reset:
1. Turn the phone off.
2. Tap and hold the following keys at the
same time for 10 seconds: Power/Lock
Key
+ Volume Down Key .
3. Release the keys when you see the
screen message "Permanently Erase
User Data & Reset Settings?, press the
Power Key to confirm and any other key
to cancel."
4. Press the Power/Lock Key
to confirm
(or press any other key to cancel).
When you press the Power/Lock Key
to confirm, a pop-up appears asking
"Are you sure you want to continue with
erase?".
5. Press the Power/Lock Key
and your
phone will be restored to the factory
settings. To cancel, press any other key.
Phone
Function
Unlock
Pattern
How do I create the
Unlock Pattern?
1. From the Home screen, tap the Menu
Key
.
2. Tap Lock screen settings.
3. Tap Select screen lock.
4. Tap Pattern. The first time you do this,
a short tutorial about creating an unlock
pattern appears.
5. Set up by drawing your pattern once >
Continue, draw again > Confirm.
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