Troubleshooting
Error or Abnormal condition ※ If the next alarm condition is given, please check the following. It may not be a failure.
Steam
Alarm on the display unit Check Action
When steam comes out through the detergent
drawer or vent hole on the back side
Q
Is the BOILING CARE course in progress?
A
If so, this is a normal for the steam to come out when
heating water for laundry.
Power
failure
When the washer has no power
Q
Is the power button pressed?
Q
Is the power cord plugged?
Q
Is the current leak breaker turned “OFF”?
Q
Is the washer connected to 110 V power?
A
Press the power button of the washer.
A
Plug the power cord tightly.
A
Reset the tripped breaker to “ON”.
A
This product runs only at 220 V power.
Error in
Power
When the washer does not start
Q
Is door closed and power button pressed?
Q
Is the water being supplied now?
Q
Is the water tap turned off?
A
Press the power button of the washer.
A
Wait until the water is lled to the set height.
A
Turn on the water tap.
Leaking
When the water ows down through the door
Q
Is any thread or detergent in between the door and
rubber seal?
A
Wipe the substances on the seal with clean clothing.
When water keeps entering
Q
It displays an alarm when the washer repeats water
supplying and draining due to a faulty water supply
valve.
A
Unplug the power cord and call LG Electronics ser-
vice center or distributors.
When the water height control is not working
Q
It displays the left when the water height control is
not working due to the malfunction of the water level
sensor.
A
Unplug the power cord and call LG Electronics ser-
vice center or distributors.
When the drum is not moving
Q
Did you add too much laundry?
A
Unplug the power cord and call LG Electronics ser-
vice center or distributors.
When the water is not heated
A
Unplug the power cord and call LG Electronics ser-
vice center or distributors.
Maintenance
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