Appendix 120
Message Possible causes Possible corrective measures
Calls not
available
Dialing error New network not authorized.
New SIM card inserted. Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or reset
the limit with PIN2.
Phone cannot
be turned on
On/Off key pressed too
briefly.
Press the On/Off key for at least
two seconds.
Battery is not charged.
Charge battery. Check the
charging indicator on the display.
Charging error
Battery is not charged. Charge battery.
Outside temperature is too
hot or cold.
Make sure phone is charging at
a normal temperature.
Contact problem
Check the charger and its
connection to the phone.
No voltage
Plug the charger into a different
outlet.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not
allowed.
The Fixed dialing number
function is on.
Check the Settings menu and
turn the function off.
Impossible
to receive/
send text and
multimedia
messages
Memory full
Delete some data, such as
applications or messages from
your phone to make more
memory available.
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