20
SYMPTOM GUIDE FOR SERVICE CALL
Suds overflow from the
appliance.
(In this condition, wash and
spin do not operate normally)
No softening effect
Is a HE(High Efficiency) detergent used?
Is the proper amount of detergent used
as recommended?
Is softener put in the correct compartment
of the dispenser?
Is the softener cap clogged?
Visit to service.
Explain proper use of softener.
Clean the compartment for softener
YES
YES
YES
YES
Recommend to reduce the amount
of detergent.
This appliance has an a automatic suds sensing function which
prevent overflow.
When excessive suds are sensed, the suds removing
implementations such as drain, water input, pause will operate,
without rotating the drum.
Compartment for
softener
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