34 TROUBLESHOOT NG
TROUBLESHOOTING
Checking error messages
If the following message appears on the display, check the following and take the appropriate corrective action
Message[ :2::::::: Po_s!b!e_uses 2 : : : :::::::::: :::: :So!£_!on£:: :_:
i Item of clothing has gathered on one side of the tub i " Rearrange items to help balance the load.
i " There are not enough items in the machine, i " Stuffed animals or mats can become unbalanced
i " Have your items gathered in one area, or is the load i during spinning and the washing machine may fail to
UE ] i t..... II? i drain. R...... ge the knit .... to help bal .... the load
i " Did you wash a stuffed animal, a mat, or knitwear? i and drain it again.
• Did you wash two different blankets together? • Put one blanket in at a time
i Water is not supplied or the water pressure is low i " Turn on the faucets.
i
i " Is the faucet turned off? i " If a faucet is frozen, thaw it with warm water.
i " Is the water supply stopped or the faucet frozen? i " If the inlet filter is clogged, clean it (see page 31)
, Is the water pressure low or is an inlet filter clogged? i " Connect the water line properly with the cold water
i " Is the water line properly connected with the cold i inlet. (see page 14)
r_a-
! _] i water inlet? i" Check that the water li........ t pinched or bent.
i " Is the water line pinched or bent? i Take extra care that water lines are not twisted or
i i pinched by other objects
i Water line leaks in connection i " Connect the water lines properly with the faucets,
i " Are the water lines connected with the faucets i (see page 14)
i properly?
i
i i
i ii= _1 The tub does not rotate i _ Close and secure the door if the message keeps
i 13c li
• Is the door secured? i appearing, unplug the power and contact your nearest
OCLj i LG service center.
i The washing machine drains slowly or not at all i _ Lower the drain hose within 3 feet below the end of
i _ Is the drain hose installed over 3 1/4 feet (1 m) beyond the elbow bracket,
i the end of the elbow bracket? i • Place the drain hose on a smooth surface to prevent
UC] i" Is the drain hose pinched or clogged inside? bending
i" Is the drain hose frozen? _, If the drain hoses are frozen, thaw them in warm
, Is the drain hose clogged with foreign objects? water,
i " Open the drain pump plug cap and remove the dirt
' --'_C [Ai p.... failure h......... d. Ti, P.... _(2)__ to t .... ff th.... hing machi .... d p.... it i
/:'FJi
i i again to turn it on ,
' f i '
i i _ i Control Error i" Unplug the power cord and contact your nearest LG
, [ CL-] j i service center.
i The water level is not controlled
i • Is the water level too low or high compared with the
' size of the load?
The tub does not rotate
, • Is the washing machine overloaded?
j • The water level sensor is not working correctly
i " Unplug the power cord and contact your nearest LG
service center.
i" Reariaiigethe load size aiid restalt the washing n laciline i
, If the load size is big, the tub may not rotate due to
i an overheated motor. Allow the washing machine to
i stand for a while and restart the cycle. Unplug the
i power cord and contact your nearest LG service center i
i Is Inlet/outlet hose or drainage pump frozen?
* andSupPlY@ainageWarmpumpWate_into the tub and unfreeze outlet hosei
i " Wet a towel in warm water and apply to inbt hose.
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