36
EN
Symptoms Reason Solution
Washing
machine not
filling properly
Filter clogged.
• Make sure the inlet filters on the fill valves are
not clogged.
Supply hoses may be kinked.
• Check that supply hoses are not kinked or
clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps
are turned on all the way.
Hot and cold supply hoses are
reversed.
• Check supply hose connections.
Washing
machine will not
drain water
Kinked drain hose. • Ensure that the drain hose is not kinked.
Drain located higher than 1.2
m above the floor.
• Make sure that the drain hose is no higher
than 1.2 m above the bottom of the washing
machine.
Wrinkling
Washing machine not
unloaded promptly.
• Always remove items from the washing
machine as soon as the cycle is complete.
Washing machine overloaded.
• The washing machine can be fully loaded, but
the drum should not be tightly packed with
items. The door of the washing machine should
close easily.
Hot and cold water supply
hoses are reversed.
• Hot water rinse can set wrinkles in garments.
Check the supply hose connections.
Incomplete or
no dispensing of
detergent
Too much detergent used.
• Follow the guidelines provided by the detergent
manufacturer.
Musty or
mildewy odor in
washing machine
Inside of drum was not
cleaned properly.
• Run the Limpieza de Tina (Tub Clean)
programme regularly.
Cycle time is
longer than usual
The load is too small.
• Add more items to allow the washing machine
to balance the loads.
Heavy articles are mixed with
lighter items.
• Always try to wash articles of somewhat similar
weight to allow the washing machine to evenly
distribute the weight of the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have
become tangled.
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