Lincoln 2014 MKZ Hybrid - Reporting Safety Defects (Canada Only)

Lincoln 2014 MKZ Hybrid

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REPORTING SAFETY DEFECTS

(CANADA ONLY)

If you believe that your vehicle has a

defect which could cause a crash or could

cause injury or death, you should

immediately inform Transport Canada.

Transport Canada Contact Information

http://www.tc.gc.ca/eng/roadsafety/menu.htmWebsite

1–800–333–0510Phone

238

MKZ (CC9)

Customer Assistance

Table of Contents

Default Chapter3
- Table of Contents3
Introduction9
- About this Manual9
- Symbols Glossary9
  - Protecting the Environment9
- Data Recording11
  - Service Data Recording11
  - Event Data Recording12
- California Proposition 6513
- Perchlorate13
- Lincoln Credit13
- Replacement Parts Recommendation14
- Special Notices14
- Mobile Communications Equipment15
- Export Unique Options15
- Child Safety16
- General Information16
Child Safety17
- Installing Child Seats18
- Booster Seats26
- Child Seat Positioning28
- Child Safety Locks30
  - Left-Hand Side30
  - Right-Hand Side30
- Safety Belts31
- Principle of Operation31
- Fastening the Safety Belts32
  - Restraint of Pregnant Women33
  - Safety Belt Locking Modes33
Safety Belts34
- Safety Belt Height Adjustment36
- Safety Belt Warning Lamp and Indicator Chime37
- Safety Belt Minder37
  - Conditions of Operation37
- Child Restraint and Safety Belt Maintenance39
Personal Safety System?40
- Personal Safety System40
Supplementary Restraints System41
- Principle of Operation41
- Driver and Passenger Airbags42
- Front Passenger Sensing System43
  - Children and Airbags43
- Supplementary Restraints System44
- Side Airbags45
- Driver Knee Airbag47
- Side Curtain Airbags47
- Crash Sensors and Airbag Indicator48
- Airbag Disposal49
- Keys and Remote Controls50
- General Information on Radio Frequencies50
- Remote Control50
Keys and Remote Controls53
- Replacing a Lost Key or Remote Control54
Mykey55
- Principle of Operation55
- Creating a Mykey56
- Clearing All Mykeys56
- Checking Mykey System Status57
- Using Mykey with Remote Start Systems57
- Mykey Troubleshooting57
Locks60
- Locking and Unlocking60
- Keyless Entry65
- Securicode Keyless Entry65
- Interior Luggage Compartment Release67
Security69
- Passive Anti-Theft System69
- Anti-Theft Alarm70
  - Arming the Alarm70
  - Disarming the Alarm70
Steering Wheel72
- Adjusting the Steering Wheel72
- Audio Control73
- Voice Control74
- Cruise Control74
- Information Display Control74
  - Cluster Display Control Features74
- Heated Steering Wheel75
- Wipers and Washers76
- Windshield Wipers76
- Autowipers76
  - Intermittent Wipe76
  - Speed Dependent Wipers76
- Windshield Washers77
Wipers and Washers78
Lighting79
- Lighting Control79
- Autolamps79
  - High Beams79
- Instrument Lighting Dimmer80
- Headlamp Exit Delay80
- Daytime Running Lamps81
- Automatic High Beam Control81
- Front Fog Lamps82
- Adaptive Headlamps82
  - Activating the System82
  - Manually Overriding the System82
- Direction Indicators83
- Interior Lamps83
- Windows and Mirrors85
- Power Windows85
  - Window Lock85
- Global Opening and Closing86
- Exterior Mirrors86
- Interior Mirror88
- Sun Visors88
- Sun Shades88
  - Illuminated Vanity Mirror88
- Moonroof89
Windows and Mirrors90
- Instrument Cluster91
- Gauges91
  - Right Information Display92
  - Common Displays92
- Warning Lamps and Indicators93
Instrument Cluster94
- Engine Oil95
- High Beam95
- Hood Ajar95
- Fasten Safety Belt95
- Front Airbag95
- Parking Lamps96
- Powertrain Fault96
- Audible Warnings and Indicators97
- Information Displays99
- General Information99
- Information Display Controls99
Information Displays100
- Information Messages111
Climate Control126
- Automatic Climate Control126
- Hints on Controlling the Interior Climate127
- Heated Windows and Mirrors128
- Cabin Air Filter128
- Remote Start129
- Seats129
  - Automatic Settings129
  - Last Settings129
- Climate Control130
Seats131
- Sitting in the Correct Position131
- Head Restraints131
  - Adjusting the Head Restraint132
- Power Seats133
  - Tilting Head Restraints133
  - Power Lumbar134
- Memory Function135
- Rear Seats137
- Heated Seats137
- Ventilated Seats139
- Rear Seat Armrest139
  - Replacement (if Equipped)139
  - Armrest Pass-Through139
Universal Garage Door141
- Universal Garage Door Opener141
  - Homelink Wireless Control System141
Auxiliary Power Points146
Storage Compartments148
- Center Console148
- Overhead Console148
Starting and Stopping the Engine149
- General Information149
- Keyless Starting149
- Starting a Gasoline Engine150
  - Fast Restart151
  - Automatic Shutdown151
- Engine Block Heater152
  - Important Ventilating Information152
- Starting and Stopping the Engine153
Unique Driving Characteristics154
- Hybrid Electric Vehicle154
- Unique Driving Characteristics155
- Fuel and Refueling160
- Safety Precautions160
- Fuel Quality161
- Running out of Fuel161
  - Octane Recommendations161
Fuel and Refueling162
- Refueling163
  - Easy Fuel Capless Fuel System163
- Fuel Consumption165
  - Calculating Fuel Economy165
- Emission Control System166
  - On-Board Diagnostics (Obd-II)167
- High Voltage Battery169
- General Information169
High Voltage Battery170
- High Voltage Battery Cut-Off Switch171
Transmission172
- Automatic Transmission172
  - Brake-Shift Interlock Override174
Brakes176
- General Information176
- Hints on Driving with Anti-Lock Brakes177
- Electric Parking Brake177
- Hill Start Assist179
  - Battery with no Charge179
Traction Control181
- Principle of Operation181
- Using Traction Control181
- Stability Control181
Stability Control182
- Principle of Operation182
- Using Stability Control183
Parking Aids184
- Parking Aid184
  - Front Sensing System185
- Active Park Assist186
- Rear View Camera190
Cruise Control193
- Principle of Operation193
- Using Cruise Control193
- Using Adaptive Cruise Control194
- Driving Aids201
- Driver Alert201
- Using Driver Alert201
- Lane Keeping System202
Driving Aids203
- Blind Spot Information System207
- Steering211
- Collision Warning System212
- Drive Control214
- Lincoln Drive Control214
- Load Carrying216
- Load Limit216
Load Carrying217
- Towing218
  - Towing220
  - Towing221
Towing223
- Towing a Trailer223
- Transporting the Vehicle223
- Towing the Vehicle on Four Wheels224
  - Emergency Towing224
  - Recreational Towing224
Driving Hints225
- Breaking-In225
- Economical Driving225
- Driving through Water225
- Floor Mats226
- Roadside Emergencies227
- Roadside Assistance227
- Hazard Warning Flashers228
- Fuel Shutoff228
- Jump-Starting the Vehicle228
- Collision, Damage or Fire Event231
Roadside Emergencies232
- Post-Crash Alert System233
  - Spinout Detection233
- Customer Assistance234
- Getting the Services You Need234
  - Away from Home234
- In California (U.S. Only)235
- The Better Business Bureau (BBB) Auto Line Program (U.S. Only)236
- Utilizing the Mediation/Arbitration Program (Canada Only)237
- Getting Assistance Outside the U.S. and Canada237
- Program (Canada Only)237
Customer Assistance238
- Ordering Additional Owner's Literature239
- Reporting Safety Defects (U.S. Only)239
- Reporting Safety Defects (Canada Only)240
Fuses241
- Fuse Specification Chart241
- Changing a Fuse251
Maintenance253
- General Information253
- Opening and Closing the Hood254
- Under Hood Overview - 2.0L Hybrid254
- Engine Oil Dipstick256
- Engine Oil Check256
- Oil Change Indicator Reset256
  - Adding Engine Oil256
- Engine Coolant Check257
  - Controller Coolant257
  - Checking the Engine Coolant257
  - Adding Engine Coolant259
  - Adding Inverter System Controller259
  - Recycled Engine Coolant260
  - Severe Climates260
- Automatic Transmission Fluid Check261
- Brake Fluid Check262
- Power Steering Fluid Check262
- Washer Fluid Check262
- Fuel Filter262
- Changing the 12V Battery262
- Checking the Wiper Blades264
- Changing the Wiper Blades264
- Adjusting the Headlamps265
  - Vertical Aim Adjustment265
- Changing a Bulb266
  - Horizontal Aim Adjustment266
- Bulb Specification Chart267
  - Replacing Bulbs267
- Changing the Engine Air Filter269
- Vehicle Care270
- General Information270
- Cleaning Products270
- Cleaning the Exterior270
- Waxing271
- Cleaning the Engine271
  - Exterior Chrome271
- Cleaning the Windows and Wiper Blades272
- Cleaning the Interior272
- Cleaning the Instrument Panel and Instrument Cluster Lens273
- Cleaning Leather Seats274
- Repairing Minor Paint Damage274
- Cleaning the Alloy Wheels274
- Vehicle Storage275
  - Fuel System276
  - Removing Vehicle from Storage276
  - Cooling System276
Vehicle Care277
Wheels and Tires278
- Temporary Mobility Kit278
- Tire Care284
- Using Snow Chains298
- Tire Pressure Monitoring System298
  - Monitoring System299
- Technical Specifications303
- Capacities and Specifications304
- Engine Specifications304
- Motorcraft Parts305
- Vehicle Identification Number306
- Vehicle Certification Label307
- Transmission Code Designation307
- Technical Specifications308
Capacities and Specifications309
- Audio System311
- General Information311
- Audio Unit - Vehicles With: Premium AM/FM/CD312
- Media Hub313
Audio System314
- Mylincoln Touch315
- General Information315
Mylincoln Touch316
- Settings325
- Entertainment336
  - Bluetooth Audio355
  - A/V Inputs355
- Phone357
- Electric Vehicle Information363
- Information367
- Climate378
- Navigation381
Accessories391
Appendices393
- End User License Agreement393
Ford Extended Service Plan411
- Ford Extended Service Plan (ESP)411
- Scheduled Maintenance412
  - Service Plans (Canada Only)413
Scheduled Maintenance414
- General Maintenance Information414
  - Protecting Your Investment415
  - Multi-Point Inspection417
- Special Operating Conditions Scheduled Maintenance418
- Normal Scheduled Maintenance419
- Scheduled Maintenance Record422

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