Troubleshooting
Condition Potential Causes
Can’t create a
MyKey威
• Key in backup slot is the last remaining admin
key (there always has to be at least one admin key).
• Key in backup slot is a MyKey威.
• Key is not in the backup slot.
• SecuriLock威 passive anti-theft system is disabled
or in unlimited mode.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey威. Refer to Using MyKey威
with remote start systems section.
Cannot program
the MyKey威
optional settings
• Key in backup slot is a MyKey威.
• No MyKeys威 are programmed to the vehicle.
Refer to Create a MyKey威 section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey威. Refer to Using MyKey威
with remote start systems section.
Cannot clear
MyKey威
• No MyKeys威 are programmed to the vehicle.
Refer to Create a MyKey威 section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey威. Refer to Using MyKey威
with remote start systems section.
Lost the only
admin key
• Purchase a new key from your authorized dealer.
Lost any key • For programming spare keys, refer to the
Programming spare keys section in this chapter.
I accidentally
programmed all
keys as MyKeys威
• Vehicle has a non Ford-approved remote start
system that is recognized as an admin key. Refer to
the Using MyKey威 with remote start systems
section to reset all MyKeys威 as admin keys.
Locks and Security
98
2012 MKX (mkx)
Owners Guide, 1st Printing
USA (fus)