Why can I not connect to a Wi-Fi
network?
• You entered the wrong network
password. Enter the correct password.
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to a
place where the network signal is not
obstructed.
• There are multiple access points in range
with the same network name. Choose a
unique name for your network. Do not
use the default name unless it contains
a unique identifier, for example as part
of the MAC address.
Why does the Wi-Fi connection
disconnect after successful
connection?
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to a
place where the network signal is not
obstructed.
What can I do if I am close to a Wi-Fi
router but the network signal strength
is weak?
• If your vehicle has a heated windshield,
position your vehicle so that the
windshield is not facing the Wi-Fi router.
• If your vehicle has metallic tinting on the
windows but not on the windshield,
position your vehicle so that the
windshield is facing the Wi-Fi router or
open the windows that are facing the
router.
• If your vehicle has metallic tinting on the
windows and the windshield, open the
windows that are facing the router.
• If your vehicle is in a garage and you
have the garage door closed, open the
garage door as it could block the signal.
Why can I not see a network I expect
to see in the list of available networks?
• The network is hidden. Make the network
visible and try again, or manually add a
network in the Wi-Fi settings menu.
• Some network security types are not
supported, for example WEP.
Why do software downloads take too
long?
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to a
place where the network signal is not
obstructed.
• Wi-Fi network is in high demand or has
a slow Internet connection. Use a more
reliable Wi-Fi network.
463
Nautilus (CFG) Canada/Mexico/United States of America, enUSA, Edition date: 202405, DOM
Connected Vehicle
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