● Try using a mouse pad or hard surface.
● Re-pair the products to your device.
● Reboot your device.
If this doesn’t help, please contact Customer Service for extra support.
● Can sleep mode be disabled on the Pebble Keys 2 K380s and the Pebble
Mouse 2 M350s?
Sleep mode cannot be disabled on the keyboard or mouse. This function can save
power — you can click any button to activate your device and it will not affect normal
usage.
● Do I need to pair the Pebble Keys 2 K380s and the Pebble Mouse 2 M350s
individually?
It depends on if you want to use the Logi Bolt receiver or a Bluetooth connection:
● If you want to use the Logi Bolt receiver, simply insert it into your device. The
keyboard and mouse will automatically pair with the Logi Bolt receiver and
work with your device immediately.
● If you want to use your Bluetooth connection, you'll need to pair the keyboard
and mouse individually.
Click here for more information about Pebble Keys 2 K380s.
Click here for more information about the Pebble Mouse 2 M350s.
● What has been improved in Pebble Keys 2 K380s compared to K380?
The new Pebble Keys 2 K380s keyboard now includes:
● Logi Options+ support (APP profiles, Logi Flow compatibility, low battery
notifications)
● New must-have shortcuts such as Emoji menu, dictation, screenshot
● Longer battery life — 36 months for K380s instead of 24 months for K380
● Latest Bluetooth 5.1 (robust connectivity, secure DFU, Swift pair) with added
support for the Logi Bolt receiver
● Updated FSC sustainable packaging
● New color options
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