Appendix 2 Error Information & Solution
Error Description Solutions
Encoder 1 input filter value of encoder parameter
exceeded the setting range.
Set the encoder 1 input filter value of encoder parameter to a
value between 0 and 6.
Encoder 2 input filter value of encoder parameter
exceeded the setting range.
Set the encoder 2 input filter value of encoder parameter to a
value between 0 and 6.
Encoder 1 maximum value and minimum value
of encoder parameters are set not to include the
current position of encoder 1.
Set the range of encoder 1 minimum and maximum values of
encoder parameters to include the current position of encoder
1. Or, in order to operate with the set parameters, change the
current position of encoder to the value within the parameter by
using the encoder preset command.
Encoder 2 maximum value and minimum value
of encoder parameters are set not to include the
current position of encoder 2.
Set the range of encoder 2 minimum and maximum values of
encoder parameters to include the current position of encoder
2. Or, in order to operate with the set parameters, change the
current position of encoder to the value within the parameter by
using the encoder preset command.
EtherCAT parameter data is abnormal.
Download the data from XG5000 again and place requests for
A/S if the error occurs repeatedly after re-execution.
The periodic communication timeout count of the
EtherCAT parameter exceeded the range.
Set the periodic communication timeout count of the EtherCAT
parameter to be between 1 and 8.
Error occurred during the EtherCAT parameter
parsing
Check the EtherCAT parameters and set them again.
0E40 3648 The connection command cannot be executed
beyond the EtherCAT parameter.
Check the EtherCAT parameter and set it again.
0E41 3649 The EtherCAT slave connect command is
running.
Check if the EtherCAT slave connect command has been
entered again while the EtherCAT slave connect command is
The EtherCAT slave disconnect command is
running.
Check whether the EtherCAT disconnect command has been
entered again while the EtherCAT slave disconnect command is
The connection/disconnection command cannot
be executed due to mode switch.
Check whether the mode switch has been executed during the
EtherCAT slave connection/disconnection command operation.
0E44 3652 The connection/disconnection command cannot
be executed with the ESTOP command.
Check whether the ESTOP command was executed during the
EtherCAT slave connection/disconnection command operation.
0E50 3664 The encoder preset command cannot be
executed due to abnormal encoder parameter.
Confirm the encoder-related items of the encoder parameter,
heck if they are set to values within the range and set the encoder
parameter to normal values by using XG5000.
The preset command cannot be executed
because there is an axis that operates with the
encoder as the main axis.
Check if the encoder preset command has been entered when
there is an axis that operates with the encoder as the main axis.
The encoder preset position was out of the range
of maximum value or minimum value of the
Set the encoder preset position to a range that is greater than or
equal to the minimum value, and smaller than or equal to the
maximum value of the encoder.
0E53 3667 The encoder selection of encoder preset
command exceeded the range.
Set the encoder selection to be between 0 and 1 (0: Encoder 1,
1: Encoder 2).
The command cannot be executed due to the
basic parameter data abnormality.
Download the basic parameter again from XG5000 and place
requests for A/S if 'the basic parameter error' occurs repeatedly
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