Warranty scope and period
Item Parts Guarantee
time
Service
Basic
parts
Frame 12months Natural
deformation, open
welding,
desoldering fracture
phenomenon,
qualityproblems
caused by poor
manufacturing can
be replaced.
Self-modification,
collisiondamage,
etc.arenot
warranted.
Fork,Handlebar, Stem,
Rims,Seat post
12months
Kickstand, Saddles,
Fenders, Safety hook,
Seat clamp, Stem
clamp, Frame clamp,
Pedals,Brakes, Brake
discs,Brake levers
3months collisiondamage of
spare parts,etc.are
not warranted.
Crank set,Front arm
set,
Wheel hub, Spokes,
Shifter,
Derailleur,Flywheel ,
Bottom bracket,
Shock Absorber,
Wiring harness
6months Man-made damage,
self-modification,
collisiondamage of
partsand
accessories arenot
warranted.
Electrics
parts
Controller 12months Short circuit,
burnout,
performance failure
due topoor
manufacturing can
be replaced. Water,
disconnection, and
man-made damage
arenot warranted
Charger, Main wiring
harness
12months
LCD display,
Throttle,
Controllercover plate
6months
Headlights, Taillights,
Power-off brake
levers,Switches
3months
Motor
parts
Motor, Hall,Bearing 12months Phase loss,Hall
element burnout,
demagnetization,
abnormal bearing
noise can be
replaced. Breakage,
water ingressare
not warranted.
Battery Lithium battery 12months Replace the battery
due tofaultssuch as
broken grids,no
power storage,and
lessthan 70%
originalcapacity.
No warranty for
water ingressor
man-made damage.
Due tothe problem
ofbattery lifeand
capacity,we need
tosend itback to
our after-sales
officefordetection
THIRD-PARTY COMPONENTS ON LUCKEEP-
BRANDED
BICYCLES
There may be an applicable warranty from the third-
party manufacturer for non-Luckeep components,
such as drivetrain, brakes, or suspension parts. For
Warranty information for third-party components
please visit the manufacturer’s website for more
information of these products. Third-party
components are not covered by this Warranty. Your
Authorized Luckeep Retailer will be able to provide
you with more information.
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