Magikist HWG40 - User Manual

Questions and Answers

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Rachel BeardAug 15, 2025
What to do if Magikist HWG40 temperature setting display flashes E31 and REQUEST FOR HEAT indicator is flashing?
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  Alexis ScottAug 15, 2025
  If the temperature setting display flashes E31 and the REQUEST FOR HEAT indicator is flashing, it indicates a short in the output driver for the gas valve. Immediately turn the knob on the gas valve to the OFF position. Shut off the gas supply to the heater immediately. Extinguish any open flame immediately and contact qualified service personnel.
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dennis77Aug 18, 2025
What to do if Magikist HWG40 temperature setting display flashes E15 and FLUE STATUS indicator is flashing?
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  Brittany MercadoAug 18, 2025
  If the temperature setting display flashes E15 and the FLUE STATUS indicator is flashing, it signifies an overheat condition. The temperature in the flue has exceeded the maximum limit, commonly due to the main burner being on without water flow. You should investigate and correct the issue immediately.
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Kevin WelchAug 22, 2025
What to do if Magikist HWG40 Heater temperature setting display flashes E20 and THERMOSTAT indicator is flashing?
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  farmerphillipAug 22, 2025
  If the temperature setting display flashes E20 and the THERMOSTAT indicator is flashing, it indicates a communication problem (open) with the temperature sensor. Check the connection of the temperature sensor to PROSAFE II. Replace the temperature sensor if necessary.
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brookschristopherAug 26, 2025
What to do if Magikist Heater temperature setting display flashes E21 and THERMOSTAT indicator is flashing?
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  Joshua HaynesAug 26, 2025
  If the temperature setting display flashes E21 and the THERMOSTAT indicator is flashing, it means there is a communication problem (short) with the temperature sensor. Check the connection of the temperature sensor to PROSAFE II. Replace the temperature sensor if required.
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Richard AndersonAug 28, 2025
What to do if Magikist HWG40 temperature setting display flashes E10 and FLUE STATUS indicator is flashing?
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  Paul CarrollAug 28, 2025
  If the temperature setting display flashes E10 and the FLUE STATUS indicator is flashing, it indicates a communication problem (open) with the flue sensor. Check the connection of the flue sensor to PROSAFE II. Replace the flue sensor if necessary.
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Adam CochranAug 31, 2025
What to do if Magikist Heater temperature setting display flashes E11 and FLUE STATUS indicator is flashing?
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  Cynthia Mccormick DDSAug 31, 2025
  If the temperature setting display flashes E11 and the FLUE STATUS indicator is flashing, it indicates a communication problem (short) with the flue sensor. Check the connection of the flue sensor to PROSAFE II. Replace the flue sensor if necessary.
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Corey DavisSep 4, 2025
What to do if Magikist HWG40 temperature setting display flashes E30 and REQUEST FOR HEAT indicator is flashing?
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  donnamunozSep 4, 2025
  If the temperature setting display flashes E30 and the REQUEST FOR HEAT indicator is flashing, it indicates a problem with the output driver for the gas valve (open). Contact qualified service personnel to resolve this issue.
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diana58Sep 7, 2025
Why is the FLUE STATUS indicator flashing on my Magikist HWG40?
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  Jordan Anderson DDSSep 8, 2025
  The FLUE STATUS indicator flashes because temperatures in the flue are at or near freezing. You should take necessary steps to increase the temperature in the flue to prevent the coil from freezing.
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jasonnorrisSep 12, 2025
What does it mean if the temperature setting display flashes E59 on my Magikist HWG40 Heater?
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  John MitchellSep 12, 2025
  If the temperature setting display flashes E59, it indicates a problem with the internal memory of PROSAFE II. Contact qualified service personnel for assistance.