MagneMotion QuickStick 100

Questions and Answers

B
Bradley BoydAug 19, 2025
Why are the QuickStick 100 motors powered but there is no response to the Host Controller?
- A
  annwilsonAug 19, 2025
  If QuickStick 100 motors are powered but not responding to the Host Controller, it may be due to: * Lost or intermittent communication: Verify all communication cables are fully seated and secure. Check for proper connection and continuity of all connections. Also, check the communication to the Host Controller and ensure logic power is enabled. * Host Controller application issue: Verify that the Host Controller is correctly set-up and the Host Application software is correctly written.
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Lori RichardAug 21, 2025
What to do if lights on MagneMotion power supplies do not turn on?
- V
  Victoria RomeroAug 21, 2025
  If the lights on the power supplies do not turn on, the issue might be due to: * No power or incorrect power supply: Verify the power cable from the facility is fully seated and secured and that the facility's power to the QuickStick 100 transport system is the correct power rating. * Blown fuses: Replace the power supply main fuses if necessary and determine the cause to prevent it from happening again.
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Evan ScottAug 23, 2025
What to do if QuickStick 100 motors respond to the Host Controller but do not operate?
- H
  Hannah NelsonAug 23, 2025
  If the QuickStick 100 motors respond to the Host Controller but do not operate, it could be due to: * Power issues: Ensure the power cables to all motors are properly seated and that propulsion power is enabled. * Activated safety circuits: Ensure any E-Stops or Interlocks configured for the Paths where the motors are located are in the operate state.
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Jessica PattersonAug 26, 2025
What to do if MagneMotion vehicles are not moving smoothly?
- S
  smithwilliamAug 26, 2025
  If vehicles are not moving smoothly, check the following: * Debris: Ensure the guideways are clean. * Misalignment: Ensure the joints between guideway sections are properly secured and co-planar. * Power/communication: Ensure the power and communications cables to all motors are properly seated. * Motion configuration: Ensure the PID values are correct. * Thrust: Ensure the Downstream Gap does not exceed 10% of the magnet array length.
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Crystal KimAug 28, 2025
Why are MagneMotion motors not moving vehicles at full speed?
- A
  Amy TorresAug 28, 2025
  If the motors are not moving vehicles at full speed, the issue might be: * Power supply: Verify that the power supply air filter is not dirty. Clean or replace if necessary. Also, verify that the power supply vents are not obstructed. * Motion control: Review Motion Control Troubleshooting on page 206.
D
Donald MasonAug 30, 2025
What causes MagneMotion vehicles to lose thrust?
- B
  Brooke TuckerAug 30, 2025
  Vehicles may lose thrust due to: * Guideway issues: Ensure the Vehicle Gap is consistent at all locations on the guideway. Also, ensure the vehicle and/or track wear is within tolerance. * Motor spacing: Ensure the Downstream Gap does not exceed 10% of the magnet array length.
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Jonathan HudsonSep 1, 2025
What to do if one or more MagneMotion motors do not operate?
- G
  Gary HowardSep 1, 2025
  If one or more motors do not operate, check the following: * Power/communication: Verify cables to the affected motor(s) are fully seated and secured. * Power supply: Verify the power supply for the affected motor is operating properly and check the voltage output from the power supply. * Fuses: Replace fuses if necessary and determine the cause to prevent reoccurrence.
B
Brittany ThompsonSep 4, 2025
How to resolve intermittent communication with the Host Controller in MagneMotion?
- J
  John LopezSep 4, 2025
  To resolve intermittent communication with the Host Controller, ensure all network cables are properly seated.
D
Donna MooreSep 6, 2025
Why is material slipping on MagneMotion vehicles?
- A
  Aaron GrossSep 6, 2025
  Material might be slipping on the vehicles due to: * Vehicle design: Ensure the vehicle design is correct. * Surface condition: Ensure all material contact surfaces are clean. * Motion configuration: Ensure the vehicle acceleration and speed are correct, and that the PID values are correct.
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Patrick JonesSep 8, 2025
Why do MagneMotion lights not turn on?
- B
  Brian PriceSep 8, 2025
  If the lights do not turn on, check the following: * Power: Ensure all wiring to the light stack is properly seated and verify the voltage output from the power supply. * Wiring: Ensure all connections to the light stack are properly wired (refer to Light Stacks on page 187) and that the bits specified in the Configuration File are the bits connected to the light stack. * Configuration: Ensure the light stack is configured to monitor the appropriate Paths and/or Nodes.

Summary

Changes

Overview of Changes

Provides a brief description of changes made to the manual.

About This Manual

Manual Overview and Purpose

Explains the manual's structure, purpose, audience, and prerequisites for using the system.

MagneMotion Documentation and Conventions

Lists and describes provided documentation and explains manual formatting conventions.

Notes, Safety Notices, and Symbols

Explains the meanings and formats of notes, safety notices, and symbols used in the manual.

Manual Structure and Related Documentation

Outlines manual chapters and lists other relevant MagneMotion documentation.

Contact Information

Provides main office and customer support contact details for MagneMotion.

Safety

Safety Overview and Regulatory Compliance

Describes safety guidelines, regulatory compliance (CE, UL), and EU directives.

Safety Considerations

Covers personnel and equipment safety guidelines for system operation and servicing.

Hazard Identification and Precautions

Details hazard locations, symbols, labels, mechanical, electrical, and magnetic hazards.

Recycling and Disposal Information

Provides guidance on the disposal and recycling of system components.

Design Guidelines

Design Guidelines Overview

Provides guidelines for designing a transport system using QuickStick 100 components.

Transport System Layout

Defines requirements for creating a transport system layout including components and paths.

Transport System Design Principles

Covers motors, electrical wiring, magnet arrays, vehicles, guideways, and motor mounts.

Guideway Examples

Provides examples of different guideway and vehicle constructions for the system.

Transport System Configuration

Details configurations for straight, curve, shuttle, and moving path layouts.

Specifications and Site Requirements

Overview of Specifications and Requirements

Describes component specifications and installation requirements for the transport system.

Mechanical Specifications

Details mechanical drawings, materials, IP ratings, and dimensions for system components.

Electrical Specifications

Covers voltage, current, power requirements, and connector details for system components.

Communications

Explains Ethernet, TCP/IP, EtherNet/IP, RS-422, Sync, and Digital I/O connections.

Site Requirements

Specifies environmental conditions, floor space, facilities, and service access needs.

Installation

Installation Overview

Provides an overview of procedures for installing QuickStick 100 components.

Unpacking and Inspection

Guides on opening packages, inspecting contents, and reporting any damage.

Transport System Installation

Details procedures for properly locating and installing the QuickStick 100 transport system.

Installing Electronics and Connections

Covers installing electronics, motor communication, network, and power cables.

Installing Vehicles

Guides on magnet array installation and vehicle placement on the guideway.

Facilities Connections

Details network, electrical, E-Stop, interlock, light stack, and digital I/O connections.

Software Installation and Configuration

Covers software overview, configuration, Node Controller, and motor software installation.

Check-out and Power-up

Procedure to check system components and perform initial power-up.

System Testing

Verifies proper operation of all system components using NCHost application.

Operation

Operation Overview and Theory

Provides an overview of system operation and explains LSM technology.

QuickStick 100 Transport System Advantages

Highlights benefits like less maintenance, passive vehicles, and anti-collision.

Motion Control and Motor Topology

Describes system axis movement, motor blocks, and magnetic force for vehicle movement.

Motor Operation and Blocks

Explains asynchronous vehicle control and motor block acquisition processes.

Safe Stopping Distance Movement

Ensures vehicles maintain safe stopping distance using movement profiles and brick-wall headway.

Vehicle Queueing and Locating

Describes vehicles queuing and the process of locating vehicles during system startup.

Moving Vehicles by Hand

Provides guidelines and precautions for manually moving vehicles.

Electrical System and Power Management

Details motor voltage operation, regenerated power dissipation, and power management schemes.

Power Related Warnings and Faults

Lists voltage ranges and associated events like warnings and faults causing motor shutdown.

Controls and Indicators

Covers system display, synchronization, E-Stops, interlocks, fast stop, and light stacks.

Transport System Simulation

Allows verification of configuration and vehicle movement without physical vehicle movement.

Transport System Operation

Covers system power-up, normal running controlled by Host Controller, and safe shut-down.

Maintenance

Maintenance Overview

Provides maintenance schedules, procedures, and troubleshooting for the transport system.

Preventive Maintenance

Outlines schedules for wear surface maintenance, cleaning, inspections, and log file transfer.

Troubleshooting

Covers common difficulties and provides initial troubleshooting steps for system issues.

Contact MagneMotion Technical Support

Provides information needed for contacting MagneMotion Support Specialists.

Repair Procedures

Guides on diagnosing malfunctions, replacing motors, programming, and separating magnet arrays.

Ordering Parts

Provides contact information for ordering new or replacement parts from MagneMotion Sales.

Shipping and Packing

Outlines procedures for handling, packaging, and shipping QS 100 components.

Appendix

Appendix Overview

States appendices provide additional information related to the QuickStick 100 transport system.

Data for Transport System Design Calculations

Provides tables and charts for determining optimal thrust, vehicle gap, and magnet array size.

File Maintenance

Recommends regular file backups and provides procedures for creating and restoring them.

Additional Documentation

Refers to Release Notes and Upgrade Procedures for software-related information.

Transport System Limits

Lists system limits for motors, controllers, nodes, paths, stations, and vehicles.