Steps to Expedite Claim
In the unlikely event that your kayak has any manufacturing defects, photos and description of
your claim are required. All warranty claims are subject to any exclusion and in lieu of provided
evidence decided upon the discretion of Malibu Kayaks.
1. Provide clear photographs of damages.
2. Prepare written claim (provided by Malibu Kayaks warranty department.)
3. Provide proof of purchase.
4. Send Claims to: Support@MalibuKayaks.com
For complete warranty coverage, Malibu Kayaks must have proof of the kayak serial # cut and
mailed or photographed to finalize all kayak replacement claims.
After receiving above items, Malibu Kayaks may request to have your kayak returned to the
original dealer for inspection. Malibu Kayaks will warrant the right to either exchange or repair
your kayak, free of charge to customer excluding shipping charges. If you are unable to get a
replacement kayak from an authorized dealer, Malibu Kayaks will ship the warranty replace-
ment kayak, (shipping fees will apply).
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