not be too tight or too loose. The test may be inaccurate if it is too tight because it will affect
blood flow, and if it is too loose because it will affect heart rate sensor monitoring.
Avoid hitting the smart watch, it could break the glass.
Use only the charger that is included with the product. Make sure that the charger and the
smar twatch are properly connected. Do not charge if the watch has water (or sweat) to avoid
short circuits and damaging the product.
The smart watch cannot be used as a medical device. The test results are for reference only.
7. Troubleshooting
In case there is a problem when using the smart watch, please solve it accordingly to the
following steps. If the problem is not solved, please contact the seller or designated maintenance
personnel.
7.1 The watch cannot be turned on:
Press the button for over 3 seconds.
Make sure there is enough battery. Battery power may be too low, please charge it.
If the smartwatch has not been used for a long time and the normal charger does not
respond, please try charging it with a new charger.
7.2 It shuts down automatically:
Battery power may be too low, please charge it.
7.3 Short battery life:
It may occur when the battery has not been fully charged, please ensure there is
enough time for charging (at least 2 hours is required).
Charger or data cable may not work properly, please change to new ones.
Please check the port of the data cable and try again to ensure a proper connection.
7.4 Bluetooth disconnects or unable to connect:
Please restart it.
Please turn off Bluetooth of mobile phone and open it to reconnect.
7.5 Inaccurate sleep data:
The sleep monitor is designed to mimic the natural pattern of falling asleep and waking
up. Please use the smart watch during the day, otherwise a deviation may occur if you go
to bed late or only use it while you sleep. Sleep data may not be generated if you go to bed
during the day.
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