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In an Emergency
SOS and Assist Call ( )
The car is equipped with on-board
assistance functions designed to provide
support in the event of an accident
and/or emergency (SOS Call) or vehicle
malfunction (Assist Call).
NOTE:
For SOS and Assist Call functions
(automatic call included), location (GPS)
must always be active: any deactivation
would make these services unavailable.
SOS Call
The SOS Call is sent to a private
response center. The call is powered by
its own rechargeable battery to ensure
operation even when the vehicle battery
is low or disconnected.
When the call system battery goes low,
the MIA screen will show a message and
send a notification via mobile App. If the
pop-up Maserati Connect Module error:
“Battery of Maserati Connect Module
is temporary low. SOS Call and related
functions may not be available" occurs,
set the vehicle in key-on/engine-on
status to allow the battery of the
connected module to recharge till the
popup disappears.
NOTE:
Failure to replace the call system battery
or to ignore system warnings may impair
or completely exclude the operation of
the services.
In an Emergency
Regardless of the state of charge, the
call system battery must be replaced
every 5 years at an Authorized Maserati
Dealer.
The SOS Call is only to be used when
there is a concern for the health of
individuals. In this case, the operator
of the emergency center verifies the
status of the vehicle’s safety systems
and defines with the driver the type of
emergency support needed (ambulance,
fire brigade, etc..). The SOS Call is
automatically forwarded in the event of
an accident with airbag deployment
providing that the ignition device is in
ON position and airbags are working
(malfunction warning light off).
The SOS Call can be activated manually
by the user in 3 different ways:
• via the button on the dome console;
• via “SOS call” soft-key on the “Apps”
page of the MIA screen ( );
• using the MIA smartphone application
( ).
Via the Button on the Dome Console
Press and hold for a few seconds the
SOS Call button on the dome console;
the green LED on the button will blink
and then become a fixed light indicating
that a call has been placed.
The manual SOS Call is always available,
up to 10 minutes after Key OFF. In case
of a software installation process is
ongoing, the manual SOS Call is not
available. When the connection between
the vehicle and a safety operator is
made, your vehicle will automatically
transmit location and vehicle information
to the service operator.
NOTE:
• In case the SOS Call button is
accidentally pushed, there is a 10
second delay before the call is placed.
The system will verbally alert you that a
call is about to be made. To cancel the
call connection, press the button on the
dome console again.
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