Masport SUPREME W 210

Questions and Answers

J
Justin GreenAug 14, 2025
What to do if my Masport SUPREME W 210 Grill burner won’t light after pushing and turning the knobs?
- A
  Amanda WilliamsAug 14, 2025
  If the burner on your Masport Grill won't light after pushing and turning the knobs, there could be several reasons: * The electrode may have cooking residue. If so, use a clean swab and alcohol to clean it. * The electrode might be damaged, in which case it should be replaced. * The electrode wires could be loose or disconnected; reconnect them or replace the electrode assembly with new wires. * The orifice could be blocked; check it for any blockage. * The wire may be shorting; ensure the connections are tight and replace the electrode assembly with new wires if necessary.
K
Katherine ReeseAug 18, 2025
Why is my Masport Grill having flare ups?
- C
  Christine BarkerAug 18, 2025
  Flare-ups in your Masport Grill can occur due to: * Excessive meat fat: Cut off excess fat before grilling. * Over high temperature: Adjust the temperature. * Grease deposit: Clean the grill to remove grease deposits.
J
Jasmine NielsenAug 21, 2025
What to do if there is a grease fire in my Masport Grill?
- B
  Bailey NewtonAug 21, 2025
  If you experience a grease fire in your Masport Grill due to grease accumulated in food, immediately turn off the knobs and the LP tank valve. Leave the lid open and let the fire burn out. Ensure you clean the grill thoroughly once it has cooled down.
S
stevendiazAug 25, 2025
Why is the heat low on my Masport Grill even when the knob is in the 'high' position?
- C
  charles36Aug 25, 2025
  If you're experiencing low heat on your Masport Grill despite the knob being in the 'high' position, it could be due to a few reasons: * The gas hose might be bent or kinked: Straighten the hose. * The burner or orifice could be blocked: Clear any blockages. * There might be low gas pressure: Check the cylinder/regulator. * The grill may not be preheated: Preheat the grill for 15 minutes before use.
T
Tina AndersonAug 27, 2025
What to do if the burner on my Masport SUPREME W 210 can’t light by match?
- B
  Bryan CrosbyAug 28, 2025
  If the burner on your Masport Grill won’t light with a match, it could be due to: * No gas: Open the LP tank valve. * Gas flow is not smooth: Clear the burner tubes. * Incorrect assembly between burner and valve: Re-assemble the parts correctly.
C
Christopher RyanAug 31, 2025
Why does my Masport SUPREME W 210 Grill have yellow or orange flames with a gas odor?
- M
  mitchellshaunAug 31, 2025
  Yellow or orange flames with a gas odor in your Masport Grill indicate incomplete combustion. To resolve this: 1. Check the burner inlet for obstructions such as spiders. 2. Check the air shutter for correct adjustment. 3. Check for the source of the odor.
Q
qhardinSep 3, 2025
What causes flashback in a Masport SUPREME W 210?
- D
  Dennis MackSep 3, 2025
  A flashback in your Masport Grill is caused by a blocked burner port. Clean the burner port to resolve this issue.
W
Wendy BaileySep 7, 2025
What causes flame lifting on my Masport SUPREME W 210 Grill?
- N
  nicholas87Sep 7, 2025
  Flame lifting in your Masport Grill is caused by over high gas pressure. Call the gas dealer to resolve this.
B
Briana DavisSep 10, 2025
What causes the flame to go out on my Masport Grill?
- C
  Christopher ZamoraSep 10, 2025
  The flame on your Masport Grill might go out due to over high winds. Find a less windy place to use the grill.

Summary

Important Safety Information

Personal Safety

Regarding the use of alcohol, prescription or non-prescription drugs and their effect on assembly or operation.

Third Party Safety

Operator responsibility for third party safety, keeping onlookers and animals at a safe distance.

Symbols in this Owners Manual

Location and Installation

Grill Location Guidelines

Do not use your gas grill in garages, porches, breezeways, sheds or other enclosed areas. Your gas grill is to be used outdoor only, at least 43cm from the back and side to any combustible surface.

Gas and Regulator Information

Warranty Information

Assembly Instructions

Tools Needed for Assembly

Lists required tools such as a crosshead screwdriver and 10mm A/F spanner.

Attaching the Weight Plate

Fix the weight Plate (item 32) under the base tray (item 1) with 2pcs Screw M6*40, 2pcs washer, and 2pcs Nut M6.

Attaching the Front Skirt

Assemble 1pc Front skirt (item 2) to the Base tray (item 1) using 2pcs Screw M6×12.

Attaching the Left Skirt

Assemble 1pc Left skirt (item 3) to the Base tray using 3pcs Screw M6×12 and 1pc Screw M5*10.

Attaching the Right Skirt

Assemble 1pc Right skirt (item 4) to the Base tray using 3pcs Screw M6×12 and 1pc Screw M5*10.

Attaching the Castors

Assemble 4pcs Castors (item 5) to the Base tray using 16pcs Screw M6×12.

Attaching Side Panels

Assemble the Left panel (item 6) and Right panel (item 7) to the Base tray using 4pcs Screw M6×12.

Attaching the Back Panel

Assemble the Back panel (item 8) using 5pcs Screw M6×12.

Assembling the Top Cabinet Sub-Assembly

Assemble side panels to the top cabinet panel, then attach this sub-assembly to the rear panel of the cabinet.

Attaching the Door Panel

Assemble the door panel to the side panels of the cabinet using 2 xM6 x12 screws each side.

Attaching Door Handles

Assemble doors, handle brackets, and handles using 4pcs Screw M6×12.

Attaching Hood and Grill Assembly

Assemble the hood and grill assembly (item 14) to the cabinet trolley with 4pcs Screw (SS) M6*12 and 4pcs fibre washer.

Attaching Control Knobs

Assemble 6 pcs knob (item 15) to the valve shaft on the body assembly for models where knobs are not pre-fitted.

Attaching Heat Shield and Side Shelf

Assemble heat shield (item 33) and left hand side shelf (item 16) using 5pcs Screw (SS) M6*12.

Attaching the Side Table

Secure the side table by loosening, removing, and refastening specific screws.

Attaching the Side Burner Assembly

Assemble the Side burner assembly (item 17) after preparing the BBQ and removing packaging.

Installing the Drip Tray and Grease Cup

Install the Drip tray (item 18) and Grease cup (item 19) into the grill body and secure with 2pcs Step screws (item e).

Hood and Grill Assembly Preparation

Connecting the Ignition System

Single Pin Electronic Module Connection

Follow the diagram to connect the wires between the electronic module and the electrode for single pin modules.

Connecting 4;6;7 Pin Electronic Modules

Connect the lead wire with the electronic module, ensuring wires are clipped securely.

Verifying Ignition System and Battery

Verify ignition system and install battery before connecting the gas cylinder.

Inserting and Changing the Battery

Placing Cooking Grills and Plates

Rotisserie Assembly Instructions

Assembling Rotisserie Components

Assemble the Prong (24), Rod-A (25), Rod-B (26), Guide (27), and Rotisserie Handle (28).

Attaching Motor Holder and Motor

Assemble Motor holder (29) and place battery (31) into Motor (30).

Natural Gas Conversion

Leak Testing Procedure

How to Perform Leak Testing

Spray the entire valve, regulator and hose assembly with soapy water, checking for bubbles.

Installation and Clearances

Minimum Clearance Requirements

From sides: 430mm; From back: 430mm; From above (vertical): 1000mm.

Gas and Regulator Information

Lighting Main and Side Burners (Integrated Ignition)

Lighting Main Burners (Electronic Ignition)

Lighting Side Burner (Manual)

Lighting Rear Burner (Electronic Ignition)

Cooking with Hood Closed

Flare-Up Control

Cooking with Optional Accessories

Rotisserie Cooking

Guide for assembling and using the rotisserie for cooking food.

Infrared Rear Burner & Rotisserie Cooking

Instructions for preparing the barbecue for infrared rear burner and rotisserie cooking.

Interchangeable Cooking System (Pizza)

Instructions for preparing the barbecue for pizza cooking using the interchangeable system.

Kebab Cooking Option

Before Calling for Service

Troubleshooting Common Problems

Parts List - Components

Parts List - Accessories and Components

Fastener Kits

Optional Extras and Accessories

Care and Maintenance

Stainless Steel Care and Cleaning

Advice on cleaning stainless steel components to maintain appearance and prevent corrosion.

Care of Cast Iron Surfaces

Instructions for cleaning and preparing cast iron cooking surfaces before and after use.

Care of Porcelain Enamel Surfaces

Advice on handling and cleaning porcelain enamel surfaces to prevent chipping or cracking.

Burner Maintenance

Spider and Insect Warning

Warning about spiders and insects nesting in burners, causing dangerous conditions.

Electrode Setting

Drip Tray Maintenance

End of Cooking Session Procedure

Storage Guidelines

Serial Number Location

Appliance Dimensions

Technical Data - Models and Specifications

Technical Data - Models and Specifications (Continued)