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RETURNING A PUMP
Pumps returned for service without a return authorization number will not be accepted.
In your fax, include your NAME, ADDRESS and PHONE NUMBER along with a detailed explanation
of the problem. We will contact you (i.e. your phone number) to discuss your problem and
determine if you have to return your pump. If you have to return your pump, we will issue you an
RMA #. Then, please follow the instructions below.
• Drain oil, cap all ports and place tape over the exhaust cap. If you fail to do this, your pump will
not be accepted and it will be returned!!!
• Use the original shipping box and inserts if available. Shipping damages are impossible to claim
on used machinery.
LIMITED WARRANTY INFORMATION
The Vacuum Pumps are warranted against defects in material and workmanship for a period of
one year. This warranty does not cover failure due to abuse, improper usage, or progressive wear
and tear. Warranty becomes valid to the original owner and is effective on the purchase date.
WARRANTY SERVICE IS PROVIDED THROUGH THE FACTORY ONLY.
Please contact the service department toll free for parts, service concerns, or to obtain a return
authorization number for warranty repair.
PUMP COMPONENTS
Exhaust Fitting
Sight Glass
Oil Tank
Drain Oil
Intake Fitting
Power Switch
Fan Cover
Motor
Base Plate Board
Handle
Test Equipment Depot - 800.517.8431 - 99 Washington Street Melrose, MA 02176
TestEquipmentDepot.com
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