Matrix ETERNITY NE - Global Abbreviated Dialing

284 Matrix ETERNITY NE System Manual
ETERNITY NE will automatically dial out the number using the Trunk Access Code (TAC) specified for this number
in the personal directory.

Each extension can access only the personal directory assigned to it.
Global Abbreviated Dialing
This variation of Abbreviated Dialing makes use of a system-wide list of numbers stored in the memory of the
ETERNITY NE, referred to as the Global Directory.
Being a system-wide list, the Global Directory can be accessed by any extension connected to the ETERNITY NE.
The Global Directory has the capacity to store up to 900 numbers of a maximum of 16 digits each. The Global
Directory is divided into three parts:
• Part 1 - contains Memory Location codes 100 to 799.
• Part 2 - contains Memory Location codes 800 to 899.
• Part 3 - contains Memory Location codes 900 to 999.
The Global Directory has Memory Location codes starting from 100 to 999. The telephone numbers along with their
corresponding names are stored against Memory Location codes.
Whenever an extension user of ETERNITY NE wants to use Global Abbreviated Dialing, all that the user needs to
do is dial the feature access code ('8' or '6') and the Memory Location code at which the desired number is stored.
For example: the number 02652630566 is stored at Memory Location 102 of the Global Directory. Now, extension
users of ETERNITY can call this number by simply dialing the '8' or '6' (feature access code for Abbreviated
Dialing) followed by '102' (Memory Location code at which the desired number, 02652630566, is stored).
The ETERNITY NE will dial out the number using any of the trunks selected for Routing Global Directory’s
numbers.
• Extensions can use Global Abbreviated Dialing only if this feature is included in the “Class of Service
(COS)” allowed to them.
• Further, an extension can access only that part of the Global Directory which is allowed to it in the CoS.
For instance, if extension 201 is allowed Global Directory Part 1 in its CoS, the user of extension 201
can dial out only those numbers contained in Global Directory Part 1.
• Extensions must be assigned all three parts of the directory in their Class of Service to be able to
access the entire Global Directory. By default, only Global Directory Part 1 is included in the CoS of all
extensions. Therefore, all extension users can dial numbers stored in Global Directory Part 1.
• When an extension user dials a number stored in Global Directory Part 2 or Part 3, the system checks
for Class of Service and Call Budget.
• When an extension user dials an abbreviated number from the Personal Directory, the system first
checks the outgoing trunk and Toll Control Level (Call Privilege) of that extension and then dials out the
number.