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Matrix ETERNITY NE - Alarm Attempt Interval; Snooze Function; Configurable Alarm Type; Configurable Alarm Category

Matrix ETERNITY NE
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314 Matrix ETERNITY NE System Manual
Alarm Attempt Interval
This is the time period between each Alarm Call attempt. By default, the Alarm Attempt Interval is set to 5 minutes.
The range of this interval is from 1 to 9.
Snooze Function
Snooze forces the extension user to acknowledge the Alarm call. With snooze functionality enabled, the system
expects the user to answer the Alarm call by going OFF-Hook and to dial Acknowledgement code '0'.
When snooze is disabled, the system considers the Alarm as answered when the extension user simply answers
the alarm call by going OFF-Hook (dialing acknowledgement code is not mandatory). You may choose whether or
not to enable snooze. By default, snooze is disabled.
Configurable Alarm Type
When the Operator and extension user set an Alarm call request, the system gives them the choice of setting 'Once
Only' or 'Daily' Alarm calls.
User experience however, shows that 'Once Only' Alarm call requests are more common than 'Daily' Alarm
requests. So, ETERNITY NE allows you the flexibility of setting 'Once Only' as the default Alarm Type, by disabling
the 'Configuring Alarm Type' flag.
When this flag is disabled, the system will prompt the Operator/Extension user to enter the Time of the Alarm call
and consider the Alarm Type as 'Once Only'.
By default, this flag is disabled.
Configurable Alarm Category
When the Operator sets an Alarm call for an extension, the system prompts the Operator to select an Alarm Type
(Once Only or Daily) and to select the alarm serving mechanism - 'Automated or Personalized'.
If you want to offer only 'Automated' Alarms to extension users, ETERNITY NE allows the flexibility to set
'Automated' as the default Alarm call serving mechanism. This can be done by disabling the 'Configurable Alarm
Category' flag.
When this flag is disabled, the system will consider the Alarm call serving mechanism as 'Automated' and will
prompt the Operator only for the Time of the Alarm call.
By default, this flag is disabled.

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