388 Matrix ETERNITY NE System Manual
• Click General Parameters to open the page.
• In the Service Charge Type field, select the type of service charge you want to apply from the options:
• Fixed for a call: A fixed amount is added as service charge to every call regardless of the cost of that
call.
If you select this option, you must define the Amount to be added as service charge in the Specify
Service Charge field.
• per Unit: service charge is added to each unit of the call. For example, if a call worth 10 units was
made, the service charge will be applied on each of the 10 units, instead of the one time service
charge as in the case of Fixed service charge.
If you select this option, you must define the amount to be added as service charge on each unit in the
Specify Service Charge field.
• Percentage of call cost: A percentage of the cost of the call is added as a service charge for that call.
If you select this option, you must define the percentage in the Specify Service Charge in % field
which appears.
• Click Submit to save changes.
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