502 Matrix ETERNITY NE System Manual
Customer Name
What's this?
Customer Name is the name of the organization/enterprise that has deployed ETERNITY NE. As the User, you can
program the name of your company/organization in the system.
When Customer Name is programmed in the system, this name will appear as header on the various System
Reports generated and printed by the ETERNITY like SMDR Incoming, Outgoing and Internal Call Reports, Alarm
Status reports, etc.
The Customer Name may consist of a maximum of 80 alphanumeric characters, including punctuation marks. So,
you can add a contact address to the Customer Name.
How to configure
Customer Name can be programmed at the time of installation on the “Pre-requisites” page under Basic Settings,
or any time thereafter on the “System Parameters” page under Advanced Settings.
You can also change or correct the Customer Name you have assigned any time.
If you have not assigned the customer Name to the system,
• Log in as System Engineer.
• Click the Advanced Settings link to expand.
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