740 Matrix ETERNITY NE System Manual
Station Message Detail Recording (SMDR)
What’s this?
The ETERNITY NE can record the details of Internal, Incoming and Outgoing calls made from/to all the extensions.
This feature is called Station Message Detail Recording (SMDR).
ETERNITY NE has a total SMDR buffer capacity of 12000 calls. It stores:
• 6000 outgoing calls.
• 5000 incoming calls.
• 1000 internal calls.
You can store SMDR; obtain SMDR as a Report whenever you want or obtain it Online, immediately after the call
has been made or received. You can also use SMDR to calculate the cost of the calls.
To be able to use SMDR, you must configure:
• SMDR - Storage: These parameters enable the storing of the Incoming Calls Outgoing Calls and
Internal calls using filters. See “Station Message Detail Recording–Storage”.
• SMDR - Report: These parameters enable you to obtain offline Report of the records of Incoming,
Outgoing, and Internal calls. See “Station Message Detail Recording–Report”.
• SMDR - Online: These parameters enable you to obtain Online report of Incoming, Outgoing and
Internal calls. With Online SMDR you can obtain details of each call immediately after the call has been
made or received, also set the call record format you want for Incoming calls.
• SMDR - Posting: These parameters enable you to interface third-party call accounting software (CAS)
with ETERNITY for call cost calculation. You can select the protocol supported by the call accounting
software and further customize the handshaking parameters and call record formats. To know more
see “Station Message Detail Recording–Posting”.
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